Note: The job is a remote job and is open to candidates in USA. NTT DATA North America is a global provider of business and technology services. The company is seeking an IT Business Analyst / Transition Coordinator to support application transition activities for a large-scale acquisition carve-out, including application discovery, data management, knowledge transfer, stakeholder coordination, reporting, and transition readiness.
Responsibilities
- Coordinate Knowledge Transfer (KT) requests across business stakeholders, IT teams, application owners, and external parties
- Meet with business users, application owners, and IT stakeholders to understand the current level of application knowledge and identify gaps requiring additional information, documentation, or knowledge transfer
- Facilitate application discovery discussions to understand:
- Application functionality and business usage
- Key business processes supported
- Business users, application owners, and stakeholders
- Application data usage and storage
- Interfaces and integrations
- Upstream and downstream dependencies
- Application environments
- Operational and support processes
- Help stakeholders translate identified information and knowledge gaps into clear, actionable KT requests
- Coordinate KT sessions with the appropriate business, IT, and external participants
- Document key information, decisions, outcomes, gaps, and follow-up actions resulting from discovery and KT activities
- Coordinate Data Requests from business and IT stakeholders throughout the application transition
- Work with requestors to clarify the information or data required and ensure sufficient details are captured before requests are submitted
- Submit and coordinate requests through established project and organizational processes
- Track requests from initiation through completion and proactively follow up on outstanding questions, actions, dependencies, and approvals
- Escalate delays or blockers that could affect transition timelines or readiness
- Maintain application-level information required to support transition planning and execution
- Ensure application information and project data are complete, accurate, current, and appropriately organized
- Maintain trackers covering applications, KT requests, data requests, actions, dependencies, risks, issues, and completion status
- Perform data validation and reconciliation to identify missing, inconsistent, or incomplete application information
- Work with appropriate stakeholders to resolve identified information gaps
- Analyze application, KT, Data Request, and transition information to identify:
- Information and knowledge gaps
- Outstanding activities
- Risks and issues
- Application dependencies
- Delayed actions
- Trends and recurring concerns
- Areas requiring follow-up or escalation
- Develop and maintain project trackers, dashboards, status reports, and management information
- Create concise and professional PowerPoint presentations and management-level status updates
- Communicate key metrics, progress, risks, issues, dependencies, outstanding actions, and overall transition readiness
- Provide data-driven insights to Application Transition Leads and project leadership to support prioritization and decision-making
- Work collaboratively with Application Transition Leads, Project Managers, Business Leads, Application Owners, IT teams, and external stakeholders
- Coordinate multiple concurrent applications, requests, meetings, actions, and dependencies
- Proactively follow up with stakeholders to ensure agreed actions and deliverables are completed on schedule
- Identify and escalate gaps, delays, risks, or dependencies that could impact transition readiness
- Support broader transition planning and execution activities as required
Skills
- 2-5 years of experience in an IT Business Analyst, Business Systems Analyst, Project Coordinator, Application Analyst, PMO Analyst, or similar technology-focused role
- 3+ years of experience working directly with business users and IT stakeholders to gather information, understand business and application needs, and document requirements, decisions, and outcomes
- 3+ years of strong business analysis and discovery skills, including the ability to ask effective follow-up questions, identify information gaps, and translate findings into actionable next steps
- Strong organizational and coordination skills with demonstrated ability to manage multiple concurrent applications, requests, actions, stakeholders, and dependencies
- Strong experience maintaining project or application trackers and following activities through completion
- Strong Microsoft Excel skills, including experience organizing, analyzing, validating, reconciling, and maintaining data for project or portfolio tracking and reporting
- Strong Microsoft PowerPoint and presentation development skills, with the ability to convert detailed application and project information into concise management-level updates
- General understanding of enterprise application and technology concepts, including: • Application functionality • Business processes • Application data • Interfaces and integrations • Application environments • Dependencies • Application ownership and support processes
- Strong written and verbal communication skills
- Ability to work independently, take ownership of assigned activities, proactively follow up with stakeholders, and escalate issues when necessary
- Ability to work effectively in a remote, cross-functional, and geographically distributed environment
- Previous experience supporting mergers and acquisitions (M&A), acquisitions, divestitures, or carve-outs
- Experience with application transition, separation, migration, or integration programs
- Experience coordinating formal Knowledge Transfer and Data Request processes
- Experience supporting application portfolio management, application discovery, or application rationalization initiatives
- Experience working with large, cross-functional enterprise technology programs involving business, IT, and external stakeholders
Benefits
- This position is eligible for company benefits that will depend on the nature of the role offered.
- Medical, dental, and vision insurance
- Flexible spending or health savings account
- Life and AD&D insurance
- Short- and long-term disability coverage
- Paid time off
- Employee assistance
- Participation in a 401k program with company match
- Additional voluntary or legally required benefits
- 100% Remote
Company Overview
Company H1B Sponsorship