[Remote] IT Administrative Support

Note: The job is a remote job and is open to candidates in USA. The Planet Group is seeking an organized and detail-oriented Administrative Support Specialist to support tool access and day-to-day operations. The role manages access requests, tracks user information, troubleshoots basic issues, coordinates with support teams, and ensures timely resolution of requests.

Responsibilities

• Manage access requests
• Track user information
• Troubleshoot basic issues
• Coordinate with support teams
• Ensure timely resolution of requests

Skills

• 1+ year of administrative, operations, or support experience
• Strong organizational and communication skills
• Comfortable learning new systems and troubleshooting basic issues
• Ability to manage multiple priorities in a fast-paced environment
• Experience with spreadsheets, ticketing systems, or tracking tools preferred

Benefits

• Remote work arrangement
• Monday–Friday, 9:00 AM–5:00 PM EST schedule
• Temporary contract through December 2026

Company Overview

The Planet Group is a global advisory and staffing firm operating at the intersection of talent and transformation. It was founded in 1997, and is headquartered in Western Springs, Illinois, USA, with a workforce of 1001-5000 employees. Its website is https://theplanetgroup.com/.

Company H1B Sponsorship

The Planet Group has a track record of offering H1B sponsorships, with 1 in 2021. Please note that this does not guarantee sponsorship for this specific role.