Note: The job is a remote job and is open to candidates in USA. Lifetime Stress Relief LLC is hiring an Internal Project Manager to support its team and work closely with the CEO. The role focuses on quality control for internal and client-facing work, coordinating projects, optimizing processes, and keeping clients informed.
Responsibilities
- Reviewing our project management system and making sure that nothing is over due, no information is missing, and everything is tagged correctly daily
- Checking all client projects and communication channels daily for any open loops/unclear asks
- Supporting our team in coordinating client projects and the best way to complete them
- Optimizing all our client and internal processes
- Ensuring client requests are within our scope, or flagging for the CEO
- Client zoom meetings
- Project Management tasks and following up on projects to ensure they are moving forward every day - This is one of our core business philosophies
- Support in creating/updating SOPs and new systems - we are ALWAYS updating our SOPs as systems change and evolve
- Ensuring that every client hears from us each day with an update on work or requesting info needed to complete current tasks. We want all clients to feel supported and hear from us daily
- Looking for additional tasks we can take over for our clients to increase our scope
- Ability to recommend platforms for clients - for CRM’s, email marketing, project management, communication, and websites
- Working directly with the CEO to improve/develop systems internally and externally
- Helping prep for team meetings
- Creating monthly reports to send to clients
- Other tasks as needed
Skills
- Must be located in the United States, and legally allowed to work in the US
- Fast/Usable internet
- Able to communicate clearly, professionally, and politely
- Comfortable with handling client meetings on your own
- Great time management - able to get things done on time, and also plan out different projects between different clients all on one timeline
- Extreme attention to detail - this is where we make or break the trust our clients have in us
- Team Management experience - 2 years minimum
- Expert experience with google and microsoft suites
- Expert experience using a project management system (Asana, Click up, Monday.com etc,) A course management system (Kajabi, Learnworlds, Zenler, Thinkific, Dubsado, etc.) and website building platforms like Square, Wordpress, Wix, Squarespace, GoDaddy, etc
- Marketing knowledge (Understanding a high-level funnel, email marketing, social media marketing, and ideal client avatars.)
- Business knowledge about common sales, marketing, and delivery practices
- Great attention to detail, proactive in finding solutions, enthusiasm for assisting business owners, experience with systems development and project management, and a desire to perform excellent work
Benefits
- After the 3 month probationary period: 5 days of flex PTO
- After the 3 month probationary period: 2 weeks PTO for Christmas and New Year’s
- After the 3 month probationary period: Choose your own daily schedule
- After the 3 month probationary period: Company laptop
Company Overview