Note: The job is a remote job and is open to candidates in USA. Harbor Freight Tools is a national tool retailer with significant growth potential, seeking an Instructional Designer to create engaging training solutions that enhance Associate performance. This role involves collaborating with stakeholders to analyze learning needs, designing instructional content, and improving learning experiences across various formats.
Responsibilities
- Partner with stakeholders and SMEs to identify learning objectives and performance gaps
- Translate business requirements into clear learning goals, instructional strategies, and learning experiences
- Apply adult learning principles and basic learning science to instructional decisions
- Design and develop instructionally sound learning solutions adhering to internal processes and established design standards
- Develop solutions across modalities including:
- Interactive eLearning courses using Articulate Storyline (minimum 2 years of hands on experience)
- Instructor led and virtual training materials
- Microlearning, job aids, videos, and blended solutions
- Utilize additional tools such as Articulate Rise, Vyond, InDesign, or other Adobe Creative Cloud applications as appropriate
- Ensure materials are accessible, inclusive, and aligned with basic WCAG 2.1 standards
- Publish and maintain learning content in LMS/LXP platforms
- Apply basic standards such as SCORM and/or xAPI when publishing content
- Troubleshoot course issues and collaborate with LMS administrators as needed
- Demonstrate willingness and ability to quickly learn new authoring tools and learning technologies
- Work collaboratively with project leads, SMEs, and peers to understand project goals, processes, and details while meeting timelines and quality standards
- Participate in design reviews, revisions, and quality assurance checks
- Lead effective meetings with SMEs/stakeholders to communicate progress, risks, and recommendations clearly and professionally
- Partners with Sr. Instructional Designer and Support Team for complex initiatives
- Maintain and update project and task status in Monday.com to manage workload effectively and ensure accurate tracking of learning assets within the content library
- Support evaluation of learning effectiveness through learner feedback, assessments, and completion data
- Update and improve content based on feedback, business changes, and performance insights
- Maintain version control and documentation for assigned learning assets
- Demonstrate a strong aptitude for learning new content, tools, and instructional methods
- Stay informed about instructional design trends, emerging tools, and best practices
- Actively seek and apply feedback to improve design quality and efficiency
Skills
- Bachelor's Degree preferred, preferably in Education, Instructional Design, or related subject preferred
- 2–4 years of experience in an instructional design or learning development role, including at least 2 years of hands on experience using Articulate Storyline to build custom e learning
- Proficiency in Articulate Storyline (minimum 2 years)
- Solid understanding of instructional design fundamentals and adult learning principles
- Strong written and visual communication skills
- Ability to manage multiple priorities and meet deadlines
- High learning agility and curiosity
- Experience with Vyond, InDesign, or other Adobe Creative Cloud applications
- Familiarity with LMS platforms and e learning standards (SCORM/xAPI)
- Exposure to accessibility and inclusive design practices
- Basic project coordination or agile development experience
Benefits
- Annual discretionary bonus
- Comprehensive and competitive benefits to Associates (and their families) such as medical, dental, vision, life insurance, short-term and long-term disability
- Eligible Associates are able to enroll in our companys 401k plan
- Associates will accrue paid time off up to 236 hours per year (inclusive of PTO, floating holidays, and paid holidays)
- Paid sick time up to 80 hours per year unless otherwise required by law
Company Overview