Note: The job is a remote job and is open to candidates in USA. Greif is a global leader in performance packaging serving customers across multiple industries. The Inside Sales Representative manages small and mid-sized customer accounts through the full sales cycle while generating new business opportunities, maintaining pipeline discipline, and collaborating with cross-functional teams.
Responsibilities
- Own and manage a portfolio of small and mid-sized accounts
- Serve as primary point of contact for all commercial interactions
- Manage the full sales cycle from qualification through close
- Prepare quotes, negotiate pricing within guidelines, and close transactions end-to-end
- Identify and execute cross-sell and upsell opportunities to expand share of wallet
- Maintain regular customer contact cadence and proactively manage account health
- Contribute to account planning and growth strategies
- Ensure smooth transition to Customer Service for order execution and fulfillment
- Generate and qualify new logo opportunities aligned to defined target profiles
- Execute outreach through Marketing Qualified Leads (MQLs), Inbound leads (web, trade shows, campaigns), Outbound prospecting (cold outreach, call blocks, email sequences), and Reactivation of dormant accounts
- Research prospects, build target account lists, and execute multi-step prospecting cadences
- Qualify leads based on fit, need, and revenue potential
- Enter and manage opportunities in CRM and advance through early sales stages
- Escalate high-value or complex opportunities to Field Sales (ASMs) where appropriate
- Maintain accurate, up-to-date pipeline in CRM
- Manage a balanced pipeline across existing account expansion and new logo opportunities
- Execute structured activity cadence (calls, emails, meetings) to drive pipeline progression
- Adhere to pricing, compliance, and governance standards
- Partner with Field Sales, Customer Service, Pricing, and Operations to deliver seamless customer experience
- Share customer insights with Marketing and Product teams to inform campaigns and offerings
- Escalate service or quality issues and ensure resolution
- Performs other duties as assigned
Skills
- Although this is a remote opportunity, candidates must reside in an Eastern Time Zone state to effectively manage customer relationships
- Typically possesses a Bachelor's degree (or equivalent)
- Typically requires 4-8 years of experience
- Proficiency with CRM for pipeline, forecasting, and account management
- Strong commercial acumen with demonstrated pricing and negotiation capability
- Clear, concise communication (written and verbal) with executive presence
- Ability to analyze data to generate insights and action plans
- Collaborative working style with cross-functional teams (Operations, Supply Chain, Finance, Quality)
- Organized, disciplined operating cadence; able to manage multiple priorities
- Prospecting and lead qualification skills with consistent follow-through
- Value-based selling and objection handling
Benefits
- Remote opportunity
- Comprehensive benefits package, including competitive core benefits, paid time off, and a range of local benefits for eligible colleagues
- Opportunity for growth
Company Overview