Note: The job is a remote job and is open to candidates in USA. RFMW is an electronic component distributor of RF and microwave products, and they are seeking an Inside Sales Representative. The role involves working with the sales team to grow existing customers, create new customers, and meet monthly sales quotas while ensuring customer satisfaction.
Responsibilities
- Generate new and repeat sales by providing product information in a timely manner
- Utilize ERP System to accurately process and manage customer transactions such as orders, quotes or returns, samples: as well as opportunity tracking, design registrations and ship & debits
- Work with the Field Sales and Product Management teams on the following:
- Determine customer requirements and expectations in order to recommend specific products and solutions
- Recommend alternate products based on cost, availability or specifications
- Provide accurate information regarding availability of in-stock items
- Obtain accurate information from vendors relating to shipment dates and expected date of delivery
- Proactively recommend items needed by customers to increase customer satisfaction and improve transaction profitability
- Increase sales and average order size by means of cross-selling, up-selling, and add-on sales
- Perform other duties as assigned
Skills
- Bright, energetic professional with outstanding communication and interpersonal skills
- Demonstrated ability to manage multiple tasks with shifting priorities and varying deadlines
- Excellent organizational and project management skills
- Strong attention to detail
- Self-driven and independent
- Proficient with Microsoft Office (Word, Excel, PPT), and web-based CRM tools
- Must be a U.S. Person as defined by ITAR
- Authorized to work in the United States
- Bachelor's degree (Electrical Engineering or Business preferred)
- Three plus years related experience in Sales/Marketing environment
Benefits
- A great benefits package that includes (but is not limited to) Medical/ Dental/ Vision
- 401(k)/Roth plan with matching
- Healthcare Savings Accounts
- Educational Assistance (Tuition Reimbursement).
- Ongoing training throughout your employment with opportunities to participate in professional and personal development programs.
- A strong focus on giving back to our communities through philanthropic opportunities.
- Great culture and opportunities for growth and advancement.
Company Overview