Note: The job is a remote job and is open to candidates in USA. Infinite Pest Solutions is a rapidly growing pest-control company serving communities throughout Florida. The Inside Sales Representative will handle inbound inquiries, understand customer needs, explain and recommend pest-control services, convert leads, follow up on opportunities, and provide a professional customer experience.
Responsibilities
- Answer inbound calls and respond to new customer inquiries
- Convert inbound leads into new customers
- Ask questions to understand the customer's pest problem and recommend the appropriate service
- Clearly explain our services, pricing, and treatment options
- Confidently ask customers for the sale
- Handle common questions and sales objections
- Follow up with leads who haven't yet purchased
- Follow up on unsold estimates and sales opportunities
- Schedule inspections when an on-site evaluation is needed
- Identify opportunities to add additional services when they benefit the customer
- Maintain accurate customer and sales information in our system
- Meet individual sales and conversion goals
- Work closely with our customer service, sales, and operations teams
- Provide a friendly, professional customer experience from the first conversation
Skills
- Pest-control experience is a plus, but not required
- Strong verbal communication skills
- Confident and comfortable speaking with customers over the phone
- Comfortable discussing pricing and asking for the sale
- Ability to listen to customers and recommend solutions rather than simply reading from a script
- Strong follow-up skills
- Goal-oriented and motivated by sales performance
- Comfortable working with computers, CRM/customer-management systems, email, and text communication
- Organized and able to manage multiple leads and follow-up opportunities
- Dependable, positive, and professional
- Previous inside sales, phone sales, or customer-service experience preferred
Benefits
- Hourly pay plus commission
- Paid training
- Health insurance
- Paid time off (PTO)
- Established marketing and inbound lead generation
- Support from an experienced operations team
- Opportunities to increase earnings through sales performance
- Opportunity to grow with an Inc. 5000 recognized company
- Work-from-home option for positions in Idaho, North Carolina, or Florida
Company Overview