Note: The job is a remote job and is open to candidates in USA. Redegate USA is supporting a well-established U.S. manufacturer of highly engineered industrial equipment in expanding its commercial organization. The Inside Sales Engineer will support customers throughout the equipment sales lifecycle by evaluating applications, developing technical solutions, preparing quotations, coordinating with internal teams, and advancing opportunities from inquiry through order execution.
Responsibilities
- Support Outside Sales Account Managers throughout the sales cycle, from initial customer inquiry through order placement
- Review customer requirements, drawings, specifications, and application needs to help determine appropriate equipment and technical solutions
- Develop budgetary estimates, formal quotations, and technical/commercial proposals for capital equipment, aftermarket parts, controls/software, upgrades, and technical services
- Work directly with Engineering to develop customized solutions for customer applications
- Serve as a key internal contact for customers regarding product capabilities, pricing, lead times, quotations, and technical questions
- Coordinate across Sales, Engineering, Operations, and Technical Service to ensure accurate proposals and effective customer communication
- Recommend replacement equipment, spare parts, retrofits, upgrades, and modernization opportunities based on customer needs
- Manage quotations and opportunities within the CRM and maintain consistent follow-up throughout the sales process
- Identify opportunities to expand customer relationships through aftermarket parts, technical services, software, equipment upgrades, and related solutions
- Support the transition of awarded projects from Sales into Operations and help resolve commercial or technical issues during execution
- Contribute to continuous improvement of quotation processes, proposal quality, response times, and commercial reporting
Skills
- Bachelor's degree in Mechanical Engineering, Industrial Engineering, Construction Management, or another relevant technical discipline preferred; equivalent technical education and experience will also be considered
- Approximately 2–7 years of experience in applications engineering, technical sales, inside sales, estimating, manufacturing, or a related technical environment
- Recent engineering graduates with relevant internship or co-op experience are encouraged to apply
- Experience with industrial machinery, manufacturing equipment, construction equipment, concrete equipment, or other engineered capital equipment is highly desirable
- Ability to read and interpret mechanical drawings, specifications, and customer requirements
- Strong mechanical aptitude and an interest in understanding how complex equipment and systems operate
- Strong communication, organization, and problem-solving skills
- Ability to manage multiple customer requests and quotations simultaneously
- Comfortable working cross-functionally with engineering, manufacturing, service, and commercial teams
- CRM and ERP experience is beneficial but not required
Benefits
- Remote flexibility
- Long-term career growth within an established U.S. manufacturer
- Bonus opportunity
- Comprehensive employee benefits package
Company Overview