Note: The job is a remote job and is open to candidates in USA. VSP Optics is hiring an Inside Sales Account Executive to generate incremental sales for its Optical Lab by working with new and existing network doctors. The role manages doctor relationships, responds to practice inquiries, monitors accounts, and identifies solutions and opportunities for improvement.
Responsibilities
- With moderate supervision, work with new and existing network doctors to generate incremental sales for the Optical Lab. Manage relationships with and satisfy expectations of all network doctors
- Establish and build solid business relationships with network doctors
- Initiate communication with and respond to inquiries from practices regarding pricing, product information, and policies of the lab
- Generate sales volume from practices within a specified geographical territory
- As assigned, monitor specified types of accounts to ensure requirements are being met
- With assistance, monitor accounts to identify potential issues
- Gather and analyze data to offer alternative solutions within established processes to resolve identified problems while continuing to meet customer expectations
- Maintain current working knowledge of lab systems, products, sales strategies and marketing opportunities
- Identify opportunities and recommend changes for improvements
- Utilize sales automation and order entry systems to make inquiries, maintain records and prepare reports
- Escalate issues to the appropriate level when necessary
Skills
- One to two years sales or account management experience or equivalent
- Two years experience in a business setting, demonstrating proven quality customer service skills
- Knowledge of Ophthalmic lens and the Optical Industry
- Strong organizational skills
- Excellent interpersonal and rapport building skills
- Familiarity with PC applications
- For roles that are remote (i.e., Work From Home (WFH)) or hybrid (i.e., partial onsite at a VSP location and WFH), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment
Benefits
- May include eligible bonuses and commissions
- Hybrid work arrangement
Company Overview