Note: The job is a remote job and is open to candidates in USA. The University of Alabama at Birmingham is seeking an HR Training and Operations Analyst I to join their HRIS team. The role involves managing training and operations for HR systems, providing support and troubleshooting, and developing training materials while ensuring compliance with regulations.
Responsibilities
- Will provide training, support, troubleshooting and policy interpretation for assigned HR systems
- Will review, test and document system modifications to maintain or enhance the HR administrative systems, level of service, and adherence to university, local, state or federal regulations
- Develop and maintain on-line training and documentation, and provide individual, classroom or campus wide seminars on functional topics where necessary
- Essential Accountabilities: System administration, troubleshooting (system issues and end user issues), testing, and training for the following systems and processes: Campus Learning System (Docebo), LinkedIn Learning, UAB Learning Locker, Freskdesk Ticketing/Operational System, and other supporting systems/processes
- Oversee the process improvements and design, development, testing and documentation of system modifications to maintain or enhance the administrative system, level of service, and adherence to university, local, state or federal regulations
- Work closely with the rest of the HR and IT teams to collaborate and resolve issues related to: systems/process/training/policy/awareness
- Learn and understand changes and policies as they relate to the assigned systems and processes
- Special projects as assigned
Skills
- Bachelor's degree in Business, Human Resources, Information Technology or a related field
- Three (3) years of related experience required
- Work experience may NOT substitute for education requirement
- Anticipate and resolve potential problems
- Have some experience in process analysis and improvements
- Project leadership Business acumen/improve business operations
- Strong collaboration skills
- Be willing to go above and beyond and play an essential role in UAB HR's continued advancement
Benefits
- Remote/Hybrid Eligible
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