Note: The job is a remote job and is open to candidates in USA. Digivance Solutions is seeking a Human Resources Business Partner to serve as a strategic partner to business leaders as the company scales. The role combines strategic HR advising with hands-on employee relations and supports organizational design, performance management, compensation, workforce planning, compliance, and people programs.
Responsibilities
- Act as a strategic HR partner to leaders in Operations, Customer Success, Deployment, and Engineering
- Build trusted relationships from day one and advise on organizational design, workforce planning, and people decisions
- Co-own the twice-yearly performance cycles in September and March, including the calibration process
- Use performance and calibration outcomes to help shape compensation philosophy
- Handle complex employee relations matters, including investigations, performance concerns, PIPs, leaves of absence, and sensitive employee situations
- Coach managers through difficult conversations in line with US federal and state employment laws
- Build and maintain HR metrics, headcount reporting, and people analytics
- Support the annual operating plan (AOP) and headcount planning as the company scales
- Support HR compliance and enterprise customer audits, including SOC 2 audits, by gathering evidence and participating in audit calls with the global People team
- Design and roll out programs for engagement, retention, talent reviews, and change management
- Use AI tools such as ChatGPT and Claude to improve reporting, research, communication, and day-to-day productivity
Skills
- 5+ years of progressive HR experience
- Significant experience as an HR Business Partner
- Bachelor's degree required
- Experience in a high-growth startup, SaaS, technology, or AI company, ideally with 250 or more employees
- Hands-on experience with compensation planning, performance calibration, talent reviews, and employee relations for a US-based workforce
- Experience managing complex employee relations matters, performance cycles, and organisational change
- Confidence working directly with executives and senior leaders in a flat organization
- Proficiency using AI tools such as ChatGPT and Claude for research, reporting, and communication
- Ability to use HR metrics and performance data to influence business decisions and compensation philosophy
- Stable career history with demonstrated progression; job changes under two years are a concern
- US work authorization without the need for visa sponsorship
- 7–10 years is ideal
- Experience supporting a company scaling from approximately 250 to 400+ employees
- Exposure to US employment practices and federal/state employment regulations
- Experience supporting SOC 2 or enterprise customer HR audits
- Experience with HRIS platforms, HR analytics, headcount reporting, performance management systems, and employee engagement platforms
- Familiarity with Lever ATS and Pave compensation benchmarking
Benefits
- Remote work (New York, NY; San Francisco, CA; Los Angeles, CA; Texas; Seattle, WA)
Company Overview