Note: The job is a remote job and is open to candidates in USA. isolved is an employee experience leader providing human capital management technology. The HR Consultant identifies, evaluates, and resolves HR-related issues for customers while supporting customer projects and delivering HR consulting services. The role provides client support, advises on HR compliance, drafts HR documentation, and assists with compliance and classification analyses.
Responsibilities
- Manage a queue of inquiries/requests/projects in support of the Defined HR team/clients
- Provides client support advising on HR topics received via on‐demand phone and email support
- Know when to escalate complex situations to HR Business Partners or Senior HR Consultants
- Identify legal and governmental reporting regulations affecting HR practices and ensuring that customer policies, procedures and processes are in compliance
- Maintain working knowledge of multi‐state employment law compliance to best serve all isolved clients
- Draft customer position descriptions and employee handbooks; participate in client meetings for same
- Support clients and/or HR Business Partners on projects such as HR compliance audit for Elite customers, FLSA and Independent Contractor Analyses, etc
- Communicates efficiently and effectively with all stakeholders over the phone, via email, using Microsoft Teams, etc
- Maintain total confidentiality with customer and company information
- Work toward continuous quality improvement
- Stay current with changing technology, including software programs
- Uphold, support, and promote all company policies and procedures
Skills
- Proficient in multi‐jurisdictional HR compliance
- Proven effective oral and written communications skills
- Strong skills in using Microsoft Office applications (particularly Excel and Word) and Adobe Flyer
- Have excellent customer service and relationship‐building skills. Be professional and approachable, with the ability to provide quality customer service to multiple diverse work groups
- Have strong time management skills. Able to handle multiple priorities simultaneously. Must be able to handle disruptions without allowing them to affect delivery of quality and timely services
- Be detail‐oriented, accurate, organized, and proficient in professional communications
- Be a self-starter and collect and analyze data, as well as problem solve in a fast‐paced environment
- Bachelor's degree (B. A.) from four‐year college or university; and a minimum of two (2) years' related HR Generalist experience and/or training for HR Consultant I and three (3) to five (5) years related HR Generalist experience and/or training for HR Consultant II; or equivalent combination of education and experience
- Typically requires a minimum of 6+ years of related experience
- PHR and/or SHRM‐CP - strongly desired
Company Overview
Company H1B Sponsorship