Note: The job is a remote job and is open to candidates in USA. Beacon Promotions, through HPG Brands, operates in the promotional products space and provides innovative products and service. The Account Manager will drive inside sales success by building customer relationships, generating opportunities, expanding accounts, supporting sales teams, and delivering responsive customer service.
Responsibilities
- Drive revenue by meeting or exceeding monthly sales targets across all HPG brands
- Proactively connect with customers via phone, email, and video to discuss campaigns, share solutions, and drive brand engagement
- Support Outside Sales in meetings and follow-ups to help close deals and expand accounts
- Identify new opportunities within existing accounts through consultative relationship management
- Maintain a healthy sales pipeline and forecast future growth opportunities
- Deliver fast, friendly, and effective customer service—including handling inbound calls and product suggestions for projects
- Provide accurate and timely quotes, marketing support, and product education
- Train and guide customers on HPG’s suite of sales tools, resources, and programs
- Keep CRM (NetSuite) records clean and up to date with customer interactions and sales activities
- Celebrate wins—big or small—through follow-up thank-you calls and relationship touches
- Strong negotiation and problem-solving skills
- Must be able to think freely and make decisions on own pertaining to job responsibility
- Ability to keep calm, responsive and friendly under pressure
- Able to handle a variety of different tasks at once as well as challenges that may arise with customers, associates, and/or vendors
Skills
- Strong negotiation and problem-solving skills
- Must be able to think freely and make decisions on own pertaining to job responsibility
- Ability to keep calm, responsive and friendly under pressure
- Able to handle a variety of different tasks at once as well as challenges that may arise with customers, associates, and/or vendors
- A sales-driven relationship builder with strong communication skills and a passion for problem-solving
- Organized and adaptable—you can juggle multiple tasks and pivot quickly when priorities shift
- A team player who thrives independently, takes initiative, and knows when to ask for support
- Detail-oriented with strong accuracy and follow-through on commitments
- Knowledge of the promo industry landscape and seasonal buying patterns
- Experience presenting via video conferencing tools
- Familiarity with digital marketing or sales enablement tools
- Or any equivalent combination of education, training, and experience which provides the required knowledge, skills, and abilities to perform the key responsibilities of the job
- Bachelor's degree or equivalent experience
- 1+ year of sales or account management experience (industry experience a plus)
- Strong Microsoft Office and CRM skills (NetSuite preferred)
- Able to lift 20 lbs. occasionally
- Regularly required to talk or hear
- Frequently required to sit, stand; walk; use hands and fingers, handle or feel; and reach with hands and arms
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
- Experience in the promotional products or B2B industry is a plus, but not required
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
- Collaborative, energetic team
- Real growth opportunities
- Support to help you succeed
Company Overview