Note: The job is a remote job and is open to candidates in USA. Superhuman is hiring a Growth Design Manager to lead web and top-of-funnel growth design across its product suite. The role owns web experience design strategy and execution, drives experimentation and conversion, develops a team of designers, and partners cross-functionally to improve acquisition and activation.
Responsibilities
- Lead web growth design end-to-end. Own the design vision, experimentation approaches, and execution for Superhuman’s top-of-funnel web experiences — from homepage and landing pages to acquisition flows, sign-up, and conversion surfaces. Set a high bar for craft, clarity, and persuasion
- Drive optimization and experimentation. Build and expand strong foundations for a rigorous design-led experimentation practice. Partner with data, product, marketing, and growth engineering to design, ship, and analyze A/B tests and multivariate experiments that improve conversion and activation into product experiences
- Build interactive and productized web tools. Lead the design of interactive web experiences — logged out product experiences, personalization opportunities, and other high-engagement web tools — that create real value for visitors from the moment they visit us and accelerate their path to becoming Superhuman customers
- Develop and manage a team of designers. Hire, mentor, and grow a team of growth web and content designers. Create a culture of high craft, iteration, bold design point-of-view and strong cross-functional partnership. Help each designer level up in both their design skills and their ability to think strategically. Collectively represent and advocate for how we raise and hold a high design bar with cross functional partners
- Shape top-of-funnel growth strategy through design. Be a thought partner to Growth leadership on where design can unlock the most value — identifying opportunities, prioritizing bets, and bringing a design perspective to roadmap and strategy conversations
- Productize the web design system. Contribute to and expand scalable design patterns, templates, and component systems that allow the team to move fast without sacrificing quality. Turn one-off wins into repeatable playbooks. Advocate for when to break the system and thoughtfully customize, and why
- Collaborate across functions. Work hand in hand with Brand, Marketing, Product, and Engineering to ensure web experiences are cohesive, on-brand, and high-performing — from the first impression, to sign-up and activation
Skills
- Proven experience leading web design teams
- You've managed designers working on top-of-funnel, conversion, or acquisition surfaces — and you've done it at a company where design quality and business outcomes were both held to a high standard
- Deep fluency in balancing experimentation with brand moments
- You understand when to design for conversion, how to structure experiments, and how to interpret results
- You know how to balance speed with rigor, and when to make the case for bolder design bets
- It's not about aesthetics versus performance for you… You understand that both have their place and contribute to user success
- Strong craft and taste across visual, interaction, and web design
- You create and motivate your team to produce work that is visually excellent, interactive, and technically grounded
- You know what great web design looks like and you can articulate why
- You're able to work with engineers to ensure design details aren't descoped… there's a reason for ensuring they move forward, and they're aligned
- Experience with interactive and productized web experiences
- You've designed tools, calculators, personalization flows, anonymous editors, or other signed-out interactive web products that go beyond static landing pages — and you understand what makes them engaging and effective
- A systems thinker and builder
- You think in patterns and playbooks, not just individual pages
- You're energized by turning one-off successes into scalable, repeatable design systems
- Exceptional cross-functional collaboration
- You're a strong partner to Marketing, Product, Engineering, and Data
- You can navigate competing priorities, align stakeholders, and drive decisions without losing momentum
- Clear, compelling communication
- You tell a clear story about design decisions — to your team, to leadership, and across functions
- You can make a case for design quality in terms that resonate with business and growth stakeholders
Benefits
- Excellent health care, including a wide range of medical, dental, vision, mental health, and fertility benefits
- Disability and life insurance options
- 401(k) and RRSP matching
- Paid parental leave
- 20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time
- Generous stipends, including those for caregiving, pet care, wellness, your home office, and more
- Annual professional development budget and opportunities
- A dynamic hybrid working model for this role, with focus time and in-person collaboration
Company Overview