Note: The job is a remote job and is open to candidates in USA. Chrono24 is a global marketplace for luxury watches connecting buyers and sellers worldwide. The Global Sales Operations Manager will lead sales operations across Marketplace and Private Office motions, designing scalable processes, tooling, forecasting, CRM, and AI-enabled workflows. The role will partner with Growth leadership to improve revenue execution, dealer operations, VIP client experiences, reporting, and performance management.
Responsibilities
- Design and run global GMV and revenue planning
- Own forecasting accuracy and minimize forecast bias
- Partner with sales leadership to define targets and territories
- Prioritize high-GMV, high-trust dealers using data-driven insights
- Partner with marketing and operations to streamline onboarding, activation, and dealer health monitoring
- Use automation and AI-driven insights pragmatically
- Route and qualify high-intent signals into Private Office
- Improve speed to first offer, fill rate, and win rate
- Balance automation with white-glove experience
- Own CRM and sales tooling adoption
- Lead rollout of a single global CRM
- Identify and pilot AI-enabled Sales Ops use cases
- Run executive sales cadences and reporting
- Translate complex data into executive narratives
- Design territories, quotas, and incentive plans
- Ensure incentives drive quality and long-term value
Skills
- 4+ years in Sales / Revenue Operations
- Hands-on CRM and tooling experience
- Data-fluent with interest in AI for Sales Ops
- Strong executive communication skills
- Experience using AI tools for Sales Enablement/Operations
Benefits
- High-impact role with senior leadership exposure
- Opportunity to build modern, AI-enabled Sales Ops foundations
- Join a globally recognized brand and marketplace in the luxury watch industry
- Work in a dynamic, international team that values initiative and ownership
- Make a tangible impact on business growth and partner satisfaction
- Enjoy a modern work culture with flexibility, creativity, and purpose
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