Note: The job is a remote job and is open to candidates in USA. Convergint is a global systems integrator seeking a Global Sales Operations Analyst to serve as a strategic business operations partner. The role optimizes CRM governance, sales performance, forecasting, pipeline management, partner programs, and standardized processes across global sales teams.
Responsibilities
- Convergint's greatest strength is our people! Every colleague is encouraged to participate in our Recruit Awesome People program, helping us grow Convergint by promoting our colleague-first culture and referring top talent to the Talent Acquisition Team and hiring managers
- Serve as the subject matter expert for CRM governance, ensuring data integrity while identifying trends, risks, and opportunities requiring leadership attention
- Evaluate pipeline quality, forecast accuracy, and account planning processes, recommending improvements that enhance sales effectiveness and operational performance
- Establish, monitor, and continuously improve CRM standards, governance, and reporting practices across global sales organizations
- Analyze sales execution metrics and recommend operational improvements that strengthen forecasting, pipeline management, and revenue visibility
- Manage operational governance for strategic partner programs by evaluating engagement effectiveness, identifying performance trends, and recommending actions that strengthen partner relationships
- Influence stakeholders across global teams to drive adoption of standardized business processes and best practices
- Exercises independent judgment in evaluating business data, operational priorities, and partner performance
- Makes recommendations regarding sales processes, CRM governance, reporting methodologies, and business operations
- Prioritizes work independently while balancing competing business demands with minimal supervision
Skills
- Minimum Experience: 5+ years in Global Sales Operations
- Preferred: Bachelor's degree in business, Sales Operations, Marketing, or related field, or equivalent experience
Benefits
- 10 Company Holidays and Paid Time Off starting at 13 days annually
- Fun & Laughter Day Off
- Medical, Dental & Vision Plan
- Life insurance & Disability Plan
- Wellness Program
- 401K Matching Plan
- Colleague Assistance Program
- Tuition reimbursement
- Vehicle reimbursement plan or company vehicle
- Corporate Social Responsibility Day
- Cell phone reimbursement (if applicable)
- Paid parental leave
Company Overview