Note: The job is a remote job and is open to candidates in USA. CAST AI is hiring a Global Client Partner to own and grow 2–3 large enterprise customer relationships into multi-million-dollar ARR accounts. The role leads account growth, commercial negotiations and renewals, executive relationships, and coordination with technical account managers and R&D to support customer value and expansion.
Responsibilities
- Account Growth: Build and run a multi-year plan for each account, and drive new business, upsell, and cross-sell across business units and regions
- Contracts and Commercials: Own the contractual agreement with each customer, including negotiation, pricing, closing, and renewals
- Executive Relationships: Build and maintain relationships at the VP and C-level, and a wide network across each customer’s org
- Value and Account Health: Make sure each customer sees the savings and impact from CAST AI, and tie that to expansion and renewals. Track usage and risk so nothing surprises you at renewal
- Partnership with TAMs and R&D: Work with your TAM on technical needs and with R&D on product feedback and roadmap questions for your accounts
Skills
- 10+ years of enterprise account management or sales, with a proven record of growing strategic accounts into multi-million dollar relationships
- Track record of building executive relationships and networks inside large enterprises
- Proven success negotiating and closing large, complex enterprise contracts
- Ability to identify key contacts, understand client needs, and tailor proposals to address those needs
- Experience with Kubernetes, sales lifecycle, and Cloud space is a significant plus
Benefits
- Work with a global team of cloud experts and innovators, passionate about pushing the boundaries of Kubernetes technology
- Flexible, remote-first work environment
- Opportunities to travel and engage with customers worldwide
- Equity options
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