Note: The job is a remote job and is open to candidates in USA. AO Globe Life supports veterans and their families through personalized supplemental benefits and structured virtual consultations. The Entry-Level Customer Service professional will conduct virtual consultations, present coverage options, maintain compliant documentation, assist with policy and claims support, and participate in training and leadership development.
Responsibilities
- Conduct virtual consultations with veterans and their families to understand their benefit needs
- Present supplemental life, accident, and health coverage options clearly and professionally
- Maintain organized and compliant digital documentation
- Assist clients with policy updates, claims guidance, and post-enrollment support
- Participate in mentorship programs, team training, and leadership development workshops
Skills
- Strong virtual communication and rapport-building skills
- Organized, detail-oriented, and self-motivated professionals
- Comfortable using digital platforms such as Zoom and CRM tools
- Individuals passionate about supporting the veteran community
- Must be authorized to work in the United States
- Reliable internet connection
- Windows-based laptop or desktop computer with webcam capability
- Experience in client service, consulting, or benefits advising (helpful but not required)
Benefits
- Fully remote work environment; work from anywhere within the United States.
- Flexible scheduling to support productivity and work–life balance.
- Pre-qualified client requests; all client consultations are scheduled in advance with no cold outreach required.
- Performance-based weekly compensation with opportunities for long-term income through vested renewals.
- Monthly and quarterly bonus programs.
- Equity opportunities available to qualifying team members.
- Training and support for candidates pursuing required licensing.
- Fast-track promotion opportunities and structured mentorship.
- Supportive mission-focused team culture built on service, accountability, and professional growth.
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