Note: The job is a remote job and is open to candidates in USA. AO Globe Life provides supplemental benefits to working families and is hiring a Remote Benefit / Customer Service Agent. The role conducts scheduled virtual consultations, guides clients through benefit options and enrollment, maintains documentation, and participates in training and team meetings.
Responsibilities
- Conduct virtual consultations via Zoom
- Assess client needs and guide them through benefit options
- Support clients through enrollment and follow-up
- Maintain accurate records and documentation
- Participate in training, coaching, and team meetings
Skills
- * Strong communication and interpersonal skills
- * Organized, self-motivated, and comfortable working independently
- * Confident using Zoom and digital tools
- * Service-oriented with a client-first mindset
- * Authorized to work in the United States
- * Reliable internet connection
- * Windows-based computer with webcam
- * Experience in client-facing or consultative roles preferred
Benefits
- 100% remote work environment (U.S.-based)
- Flexible scheduling
- Pre-qualified client appointments
- Training and ongoing development support
- Long-term income potential through renewals
- Advancement opportunities into leadership roles
- Supportive, growth-focused team culture
Company Overview