Note: The job is a remote job and is open to candidates in USA. Synchro is an early-stage, venture-backed startup building an AI-driven observability platform that converts existing camera infrastructure into real-time operational intelligence for physical environments. The Founding Solutions Architect will serve as the technical face of the business, combining customer-facing sales responsibilities with engineering work such as scoping use cases, building proofs of concept, translating requirements, and supporting revenue growth.
Responsibilities
- Travel to customer facilities such as factories and distribution centers to understand video-based use cases firsthand, gather detailed requirements, and recommend appropriate hardware (cameras, edge computing devices, network infrastructure)
- Build functional demos and proofs of concept using actual customer video data, then convert business requirements into technical specifications for the product and engineering teams
- Manage the full technical sales cycle independently, from initial discovery conversations through contract signature, on deals typically ranging from $50K to $100K in annual contract value
- Contribute to pipeline generation efforts, including cold outreach, industry conference attendance, and coordination with outside partners or agencies
- Identify and pursue expansion opportunities within existing accounts (for example, moving a customer from equipment utilization monitoring into quality control use cases) to increase retention and account growth
Skills
- 1 to 5 years of experience in a technical, customer-facing role such as solutions engineering, sales engineering, technical consulting, or a related field
- Comfort operating in an ambiguous, early-stage environment without established playbooks or processes
- Willingness to travel regularly to industrial sites, including factory floors and logistics facilities
- Strong ability to translate technical concepts for non-technical stakeholders and translate customer needs back into clear technical requirements
- Experience with, or strong interest in, computer vision, video infrastructure, edge devices, or related hardware and networking concepts
- A self-starter mentality with genuine interest in owning both the technical build and the commercial outcome of a sale
- Location: Remote with client onsite visits - Austin, TX preferred
- Prior experience in a founding or early-stage startup role is a plus, though not required
Benefits
- Remote work with client onsite visits in Austin, TX preferred
Company Overview