Note: The job is a remote job and is open to candidates in USA. Bridge is a company focused on scaling insurance billing nationwide for virtual care companies. They are seeking a founding product designer to establish design foundations and lead the design of complex workflows, partnering closely with the CTO and engineering team.
Responsibilities
- Establish Bridge's design system: visual foundations, components, states, and higher-level UX patterns
- Lead design for complex product workflows, beginning with provider onboarding, then iterate based on user research, usability testing, product analytics, and targeted feedback
- Partner with the CTO and engineering team to jointly define product problems and solutions
- Improve complex clinical and operational workflows, including navigation and information architecture
- Own design through implementation, final UX QA, and iteration with engineers
- Own the experience, structure, clarity, tone, and language of onboarding and product content
- Define the structure, hierarchy, visual system, and content guidance for documentation, partner-facing guides, and supporting artifacts
- Steward Bridge's brand across occasional product, website, and company needs
Skills
- 5+ years of product design experience, with strong zero-to-one and early-stage experience
- Deep experience with complex B2B workflows
- Have established or meaningfully owned a design system, beyond producing individual components
- Strong product analytics fluency and experience independently running workflow research and usability testing
- Strong workflow, information-architecture, and systems thinking
- Experience carrying design through implementation, UX QA, and iteration
- Strong collaboration with engineering and technical leadership
- Basic front-end fluency: comfortable making small React/CSS PRs (spacing, styling, mild layout adjustments)
- Experience as the first or a very early designer at a company
- Healthcare or other regulated-industry experience
- API, infrastructure, or developer-product experience
- Experience with dense, exception-heavy operational workflows
Company Overview