Note: The job is a remote job and is open to candidates in USA. Sentara Health is seeking a Financial Services Specialist to support patient registration and insurance-related financial processes. The role identifies and registers patient insurance and benefit details, protects PHI, explains financial responsibilities, assists patients seeking financial assistance, and generates insurance and self-pay estimates.
Responsibilities
- The Financial Services Specialist is responsible for accurately identifying and registering patient insurance and benefit details while safeguarding protected health information (PHI)
- This role interacts with patients using system tools to gather information, explain financial responsibilities, and guide those needing financial assistance
- The Financial Services Specialist may also generate insurance and self-pay estimates to ensure efficient, timely processing before services are provided
Skills
- High school graduate or equivalent (Required)
- 6 months' related experience such as customer service, medical office setting, other healthcare or revenue cycle/billing setting (Required)
- Excellent communication skills
- Strong attention to detail
- Candidates should be able to report to Independence (Virginia Beach) location at least 3 times each calendar year to participate in Team and Educational events
Benefits
- Medical, Dental, Vision plans
- Adoption, Fertility and Surrogacy Reimbursement up to $10,000
- Paid Time Off and Sick Leave
- Paid Parental & Family Caregiver Leave
- Emergency Backup Care
- Long-Term, Short-Term Disability, and Critical Illness plans
- Life Insurance
- 401k/403B with Employer Match
- Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
- Student Debt Pay Down – $10,000
- Pet Insurance
- Legal Resources Plan
- Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.
- Remote work
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