Note: The job is a remote job and is open to candidates in USA. Fastly is seeking a Finance Systems Analyst to support their Billing Systems and broader Order-to-Cash operations. The role involves collaborating with various teams to improve systems managing contracts, orders, billing, and invoicing, while also troubleshooting business issues and analyzing data.
Responsibilities
- Provide day-to-day support for billing and invoicing systems, ensuring accurate and timely invoice generation
- Troubleshoot billing and invoicing issues across subscription and usage-based billing models
- Work closely with billing operations to resolve discrepancies related to contracts, pricing, usage, and invoicing
- Investigate and resolve data issues impacting billing accuracy
- Support operational processes related to contracts, orders, billing, and revenue flow across the Order-to-Cash lifecycle
- Assist with issue resolution across Billing Operations, Finance, and Business Systems teams
- Analyze system workflows and identify opportunities to improve process efficiency and data quality
- Perform root cause analysis on billing discrepancies and operational issues
Skills
- ~5-7 years of experience in Finance Systems, Business Systems, Billing Operations, or Order-to-Cash functions
- Must have good understanding of Lead-to-Cash processes, including: Opportunity, Quote, Contracts, Orders, Billing, Invoicing, Subscription and/or usage-based billing
- Must have experience querying and analyzing data using BigQuery, SQL tools, or similar platforms
- Strong analytical and problem-solving abilities with attention to detail
- Excellent communication skills and ability to collaborate across teams
- Experience using Google Workspace tools (Sheets, Docs, etc.)
- Experience with NetSuite ERP
- Experience with usage-based or subscription billing platforms such as LogiSense, or similar platforms (e.g., Zuora, Aria)
- Familiarity with Salesforce or CRM systems
- Experience with Looker or other BI / analytics platforms
- Exposure to system integrations, automation, or API-driven workflows
- Experience supporting projects within Order-to-Cash or Finance Systems environments
- Interest in leveraging AI and automation to solve business and operational problems
- LogiSense Billing Platform Implementation
- Salesforce CPQ, CLM experience
- BigQuery, Looker Reporting, SQL
- Workato Integrations Hands on experience
- AI Automation in Billing/Revenue Space hands on experience
Benefits
- Medical, dental, and vision insurance
- Family planning
- Mental health support along with Employee Assistance Program
- Insurance (Life, Disability, and Accident)
- A Flexible Vacation policy
- Up to 18 days of accrued paid sick leave
- 401(k) (including company match)
- Employee Stock Purchase Program
- 12 paid local holidays
- 12 paid company wellness days
Company Overview
Company H1B Sponsorship