Note: The job is a remote job and is open to candidates in USA. Atlas Copco is seeking a Field Service Engineer to provide expert repair services for vacuum pumps and systems. The role focuses on ensuring customer satisfaction and the operational success of technologies through inspections, troubleshooting, and repairs.
Responsibilities
- Conduct planned and ad hoc visits to inspect, service, troubleshoot, and repair various vacuum pumps and systems
- Diagnose any issues to prevent equipment downtime
- Perform installations, ensure safety compliance, and document activities
- Be the on-site contact, providing service recommendations and addressing customer needs promptly
Skills
- High school diploma or equivalent required
- Aspiration to keep up to date with the latest technical developments
- Able to work independently with strong self-management and professionalism
- Able to complete work within assigned deadlines
- Computer proficiency as required for communication, research, work orders and programming various controllers
- Excellent customer service and communication skills (verbal and written)
- Must be fluent in English
- Must have a valid driver's license
- Must be able to lift up to 50 lbs. on a regular basis
- Must be able to work in industrial environments including extremes in temperature with continuous walking, reaching, bending, and kneeling
- Extensive travel to customer locations, including out-of-town and overnight travel
- Available for a rotating schedule of on-call work on evenings, weekends, and holidays
- Technical training in electrical, hydraulics, and/or pneumatics
- Knowledgeable of HVAC
- 1-2 years of experience maintaining and repairing various types of mechanical and electrical equipment, preferably on vacuum pumps or systems
- Experience in a service position in an industrial and highly technical environment
Benefits
- Culture of trust and accountability
- Lifelong learning and career growth
- Innovation powered by people
- Comprehensive compensation and benefits
- Health and well-being
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