Note: The job is a remote job and is open to candidates in USA. Outset Medical is a medical device company revolutionizing dialysis through technology that reduces the cost and complexity of care. The Field Sales Trainer delivers commercial training, facilitates onboarding and development programs, coaches sales professionals in the field, and provides feedback to strengthen sales training programs and execution.
Responsibilities
- Facilitate high-impact in-person, virtual, and field-based training that translates concepts into practical selling behaviors
- Deliver onboarding, ongoing development, product-launch training, and commercial capability programs using curriculum and tools established by the Sales Training Program Manager
- Lead role-play, skill practice, simulations, and certification activities, providing direct and credible feedback grounded in capital sales experience
- Deliver training at national meetings, regional meetings, and other commercial forums
- Adapt facilitation and reinforcement to learner needs while maintaining program objectives, standards, and content integrity
- Maintain a strong and consistent field presence, conducting regular ride-alongs and live observations with Area Sales Managers and commercial partners
- Provide direct, actionable developmental coaching following customer interactions, helping sellers identify strengths, close skill gaps, and improve execution
- Reinforce discovery, stakeholder engagement, value articulation, objection handling, opportunity advancement, and other core capital-selling behaviors
- Model effective selling behaviors during joint field visits while preserving ownership of the customer relationship with the sales representative
- Serve as a credible sales resource and thought partner for the field as representatives navigate challenging customer conversations and complex capital opportunities
- Facilitate field onboarding and structured reinforcement for new and developing Area Sales Managers
- Prepare and support volunteer sales trainers using standards, materials, and train-the-trainer frameworks developed by the Sales Training Program Manager
- Partner with Sales Leadership to identify appropriate coaching priorities and reinforcement opportunities
- Create consistency in how core selling skills and commercial practices are reinforced across regions
- Provide the Sales Training Program Manager with recurring field themes, learner feedback, observed skill gaps, and emerging business needs
- Partner with the Program Manager to test and refine exercises, job aids, reinforcement activities, and delivery approaches
- Support assessment of whether training is translating into sustained field behavior while leaving formal performance accountability with Sales Leadership
- Surface patterns that may require curriculum changes, additional reinforcement, or leadership attention
- Support delivery coordination for national, regional, and field-based training events
Skills
- Five or more years of successful capital medical device sales experience, ideally selling into hospitals, health systems, or other complex healthcare environments
- Experience in training, coaching, sales enablement, or sales leadership, with demonstrated ability to develop others
- Strong, credible facilitation and presentation skills with the ability to engage experienced sales professionals in person and virtually
- Working knowledge of solution selling, capital sales process, and established sales methodologies
- Strong interpersonal judgment and the ability to build trust and credibility quickly with tenured sales professionals
- Bachelor's degree or equivalent experience
- Prior sales leadership or formal sales-training experience
- Clinical, commercial, or healthcare-operations exposure
- Experience in dialysis, kidney care, or another complex capital-equipment market
- Experience training or coaching sellers through disruptive-technology adoption
Benefits
- Opportunities to build skill and expertise in a fulfilling career
Company Overview
Company H1B Sponsorship