Note: The job is a remote job and is open to candidates in USA. Cable One, Inc. is seeking a Field Sales Supervisor to lead a team of Residential Market Development Account Executives in Door-to-Door Sales activities. The role involves managing daily operations, supporting customer experience efforts, and meeting sales goals while developing team skills.
Responsibilities
- Actively and consistently support all efforts to simplify and enhance the customer experience
- Responsible for meeting and exceeding budgeted headcount and sales goals
- A charismatic and enthusiastic leader with skill and experience in creating excitement and energy, building, and leading teams and developing skills in others
- Strong project management skills and the ability to prioritize multiple tasks and initiatives in a fast-paced environment
- Leads a team of Residential Connectivity Sales Account Executives
- Manage and monitor functions relative to staff including selection, training, development, performance evaluation, discipline, termination, and salary/status change recommendations
- Set clear expectations and hold employees accountable when expectations are not met in a consistent and fair manner
- Possess the knowledge and expertise to lead, guide and develop Residential Connectivity Sales Account Executives
- Identify knowledge and training gaps within the Residential Connectivity Sales Account Executives and develop plans to address these gaps
- Be familiar with reporting and analytics necessary to drive and support business decisions
- Collaborate with other departments and or support teams to achieve goals and objectives
- Residential Connectivity Sales leaders staff work allocation will consist of approximately 30% fieldwork and 70% office work
- Coach to and follow Cable One & Family Brands Sales Process
- Communicate territory assignments to Residential Connectivity Sales Account Executives
- Monitor the payroll process and ensure timely and accurate approval of all commission payments
- Completes administrative tasks related to all sales activities and ensures their team does the same
- Has detailed understanding of Cable One & Family Brands product offerings and value proposition in the markets they sell in
- Maintains current, in-depth knowledge of marketplace, including competition, and positive and professional relationships with customers, business partners, and co-workers
- Prepares reports as needed
- Perform other duties as requested by leadership
Skills
- Ability to read, write, speak, and understand English Language
- Excellent communication, interpersonal and organizational skills
- Possess strong technical and computer skills
- Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle
- Ability to work outside for extended periods in any season and/or during inclement weather
- 5+ years' of Outside Residential Sales or related work experience
- Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications
- Must be able to work non-traditional work hours such as evenings and weekends
- Valid driver´s license, satisfactory driving record within Company required, standards and auto insurance
- Ability to complete documentation accurately
- Knowledge of Direct Sales practices
- Experience with consumer education of products and services
- Knowledge of cable or telecommunications services
- Sales Supervisory experience preferred - 0.5+
- Bachelor´s degree in business or marketing, or equivalent work experience
Benefits
- Medical, dental, and vision plans – start when you start!
- Life insurance (self, spouse, children)
- Paid time off (vacation, holiday, and personal/sick days)
- 401(k) - 100% company match (match program starts first day of service, up to 5% of eligible compensation)
- Group Legal plan with Identity Theft Protection
- Tuition reimbursement (up to $5,250 on 1st year)
- Up to seventy-five dollars a month towards cable and internet services
- Annual community support to various organizations across the U.S.
- Associate recognition & awards programs
- Advancement opportunities
- Collaborative work environment
Company Overview