Note: The job is a remote job and is open to candidates in USA. Motorola Solutions develops technologies that help protect people, property, and places and support safer communities. The Field Readiness Product Manager owns product enablement and readiness for mobile video software releases, hardware products, and feature introductions, including training, go-to-market assets, beta testing, field escalations, and customer feedback.
Responsibilities
- Responsible for making product enablement decisions and often acts as the lead resource for the rest of the organization when deep product expertise is required. This includes supporting the organizations that help bring the product to market and work directly with customers, including marketing, sales, training and support services. Primary responsibilities include proactively:
- Drive Field Readiness: Develop and facilitate comprehensive sales and channel training programs to ensure internal teams are fully prepared prior to launch
- Orchestrate Go-to-Market Assets: Partner with marketing to define, coordinate, and implement essential GTM assets, including demonstration environments, presentations, trials content and training materials
- Evangelize Pre-Release Features: Conduct impactful demonstrations of new features for internal stakeholders to drive awareness and internal product adoption
- Manage Early Testing Programs: Oversee the needs of the trials team by coordinating strategic "beta" and "early adopter" testing initiatives
- Manage Customer Field Escalations: Serve as the primary product management point of contact for complex field escalations, collaborating with engineering and support teams to drive timely resolutions
- Champion Field Feedback: Collect, analyze, and prioritize field-reported issues and customer feedback, feeding insights back into the product development roadmap to improve product stability and usability
Skills
- 5+ years of experience in Product or Project Management / Systems Engineering
- Technical & Domain Expertise: Strong technical understanding of mobile video systems , with a preferred background in law enforcement or public safety
- Training & Enablement: Proven ability to develop materials and deliver professional, highly engaging presentations to diverse internal and external audiences
- Cross-Functional Leadership: Demonstrated ability to build consensus among stakeholders and work collaboratively across a diverse, globally distributed team
- Communication: Exceptional verbal and written communication skills, with the ability to distill complex technical features into accessible go-to-market messaging
- Project Management: Strong capability to quickly evaluate and prioritize competing projects in a fast-moving, dynamic environment
- Analytical Problem Solving: Proactive approach to researching and analyzing project requirements from various stakeholders to solve complex business challenges
- Tool Proficiency: Extensive experience utilizing business management and analytics tools (e.g., Google Workspace, Tableau)
- Legal authorization to work in the U.S. indefinitely is required
- 25-50%
- Bachelor's degree - preferred
Benefits
- Incentive Bonus Plans
- Medical, Dental, Vision benefits
- 401K with Company Match
- 10 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
Company Overview