Note: The job is a remote job and is open to candidates in USA. Best Buy is a technology retailer focused on humanizing and personalizing technology solutions. The Experience Design Research Analyst supports research projects by collecting, organizing, and analyzing user data, assisting with foundational research activities, and producing actionable summaries. The role collaborates with senior researchers and broader teams to maintain research quality and inform product decisions.
Responsibilities
- Support senior researchers in planning studies and preparing foundational research materials
- Assist in conducting simple research activities, including usability testing, surveys, and basic data collection
- Contribute to participant recruitment efforts and coordinate essential research logistics
- Aid in the analysis and synthesis of data, producing clear summaries and reports using established frameworks
- Present findings to the immediate team to develop professional communication skills
Skills
- Academic or professional experience in a research-related role (e.g., Research Lab Assistant, Research Coordinator, Research Intern)
- Foundational understanding of qualitative and quantitative research methods
- Familiarity with common research tools or data collection workflows
- Demonstrated interest in user research through coursework, internships, or related experience
- Bachelor's Degree (4 yr) in Anthropology, Sociology, Psychology, Human Computer Interaction (HCI), Cognitive Science, UX Research, Human Factors, Market Research, Journalism, Design, related field, or equivalent industry experience
- Demonstrated ability to contribute to research scoping activities to ensure alignment with business needs
- Proven experience applying foundational research methods and accurately collecting qualitative or quantitative data
- Experience assisting with analysis, synthesis, and preparation of clear, actionable research summaries or reports
- Strong interpersonal and communication skills with the ability to collaborate respectfully and learn from diverse perspectives
- Familiarity with gathering and/or analyzing behavioral or operational analytics data and comfort making basic conclusions from it
- Foundational understanding of data visualization, including building or maintaining simple dashboards that present metrics clearly (e.g., Adobe Analytics)
- Demonstrated interest in, exposure to, or experience with experimentation (such as A/B testing) and how it supports design or delivery decisions
Benefits
- Generous employee discount
- Physical and mental well-being support
- Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility.
- Intermittent or reduced-schedule leave is also available for certain medical or family care leaves.
- Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.
- Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results.
- This role is remote eligible, which means you would work virtually from home or other non-Best Buy location.
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