Note: The job is a remote job and is open to candidates in USA. NVIDIA is a technology company advancing computer graphics, gaming, accelerated computing, and artificial intelligence. The Executive Briefing Centers Program Manager will manage the systems, reporting, integrations, metrics, data quality, workflows, and AI adoption supporting NVIDIA’s global EBC program. The role also partners with Sales Operations, vendors, and cross-functional teams to develop scalable processes and resolve operational issues.
Responsibilities
- Drive the EBC reporting and analytics engine, including recurring reporting, data assurance, and leadership-ready insights
- Own BriefingSource administration, reporting workflows, field quality, workflow support, vendor customer concern handling, and issue resolution across the EBC program
- Partner directly with Sales Operations teams to improve dashboards, integration quality, and SFDC linkage
- Identify and implement practical AI-enabled workflows across briefing intake, reporting, feedback capture, knowledge retrieval, and team operations
- Define and maintain EBC program metrics across operational health, survey performance, partner activation, pipeline influence, and program outcomes
- Collaborate with global EBC program owners to develop scalable processes and tools for initiatives such as Speakers Bureau, Demos, EBC at key events, and regional operations
- Manage working relationships with vendors, reporting partners, and other cross-functional teams
Skills
- 8+ years of meaningful industry experience in program management, business operations, customer engagement operations, systems administration, analytics, or related roles
- Bachelor's and/or Master's degree or equivalent experience
- Direct hands-on BriefingSource experience, including administration, reporting, data quality, field configuration, workflow support, vendor concern management, and issue resolution
- Experience in Salesforce reporting and integration, particularly when Salesforce data supports downstream operational systems, dashboards, or customer engagement workflows
- Strong understanding of reporting logic, data quality, metrics definitions, dashboard development, and operational reporting practices
- Ability to evaluate AI workflow opportunities, translate business needs into clear requirements, and guide adoption with non-technical users
- Ability to learn NVIDIA's GTM motion, partner ecosystem, and EBC operating model quickly, then apply that context to better intake, reporting, and workflow decisions
- Strong program management skills across systems, operations, vendors, timelines, collaborators, and cross-functional dependencies
- Proven ability to influence cross-functional teams without direct authority and drive issues to resolution
- Ability to support multiple, varying initiatives across the broader organization
- Excellent communication skills, including the ability to explain data, status, risks, tradeoffs, and recommendations to leadership and cross-functional partners
- Strong understanding of Executive Briefing Center operations and how briefing data drives operational excellence, executive visibility, and strategic GTM impact
- Hands-on experience building agentic workflows and AI-assisted business process automation — including MCP servers, APIs, and prompt evaluation — while preserving human review and sound business judgment
- Skilled at designing human-in-the-loop automation where users review, approve, and refine system recommendations before action
- Background supporting global programs, priority events, partner-facing initiatives, regional operations, and sales enablement across time zones
- Proficient with agentic AI tools, Microsoft Office, BriefingSource, Salesforce, Jira, and reporting/dashboard platforms
Benefits
- Equity
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