Note: The job is a remote job and is open to candidates in USA. Granite Telecommunications is seeking an Executive Account Manager responsible for managing and expanding a strategic partnership with Blackstone. This role involves serving as the primary relationship owner for portfolio companies, ensuring seamless onboarding, operational execution, and long-term account growth across complex enterprise portfolios.
Responsibilities
- Own and manage the enterprise relationship with Blackstone and its portfolio companies
- Serve as the primary executive point of contact for senior stakeholders across the partnership
- Develop and execute strategic account plans aligned to Blackstone’s investment strategy and portfolio growth objectives
- Build trusted, long-term relationships by aligning solutions to business, financial, and operational goals
- Lead onboarding for newly acquired portfolio companies, ensuring consistent, high touch enterprise experience
- Assess enterprise needs and recommend tailored solutions aligned to each company’s operational requirements
- Manage the full account lifecycle including onboarding, adoption, expansion, and renewal
- Negotiate complex enterprise agreements, including direct and GPO-aligned contracts
- Partner with legal, finance, and compliance teams to ensure contract accuracy, profitability, and performance
- Maintain financial accountability across assigned accounts, including forecasting and portfolio Health
- Orchestrate cross-functional teams across sales, operations, provisioning, billing, and leadership
- Own escalation management and issue resolution, ensuring accountability and timely outcomes
- Translate executive-level customer needs into clear internal execution plans
- Identify and drive expansion opportunities across portfolio companies
- Support renewal strategy, pricing alignment, and long-term growth initiatives
- Balance revenue performance with customer satisfaction and retention
- Manage portfolio performance metrics, lifecycle reporting, and account insights
- Prepare executive-level updates, QBRs, and strategic reviews for internal leadership and Blackstone stakeholders
- Maintain accurate CRM documentation, forecasting, and reporting
Skills
- 7–10+ years of experience in executive account management, strategic accounts, enterprise sales, or customer success
- Proven experience managing large, complex enterprise or private equity-backed portfolios
- Strong executive presence with the ability to influence senior stakeholders
- Demonstrated success leading cross-functional teams without direct authority
- Exceptional communication, analytical, and problem-solving skills
- Experience supporting private equity firms and portfolio companies
- Background in telecommunications, SaaS, technology, or infrastructure services
- Experience working with Fortune 500 or highly regulated enterprise clients
- Comfort operating in a fast-paced, high-growth environment with shifting priorities
Company Overview
Company H1B Sponsorship