Note: The job is a remote job and is open to candidates in USA. DataPath, Inc. is a company focused on administrative and financial processes. They are seeking a Back Office Operations Associate to support claims entry, processing, and various administrative tasks critical to service level agreements.
Responsibilities
- Manual Claim Entry
- Review claims documentation for completeness and compliance with plan documents and IRS regulations
- Perform data entry and validation across internal platforms
- Research and resolve exceptions, rejects, or discrepancies
- Generate and analyze reports
- Meet daily productivity and quality benchmarks
- Maintain audit-ready documentation and follow SOPs
- Field questions from Account Managers and Customer Service Representatives
- May also be asked to help support participant or employer calls or emails
Skills
- High school diploma (Associate's degree preferred)
- 1–3 years back office, claims, or operations experience
- Strong attention to detail and ability to follow written procedures
- Comfortable with repetitive, high‑volume work
- Ability to analyze data to identify patterns, errors, or potential fraud
- Experienced in navigating standard office software, cloud-based platforms, and client support systems
- Intermediate Excel and system navigation skills
- Capable of retaining training information and asking insightful follow-up questions to enhance comprehension
- Must be able to pass a background check
- College coursework or degree in business, accounting healthcare, or a related field
- Working knowledge of Flexible Spending Accounts (FSAs), Health Savings Accounts (HSAs), Health Reimbursement Arrangements (HRAs), COBRA, and other pre-tax benefit plans
- Familiarity with HIPAA compliance and IRS regulations related to benefit accounts
Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Company Overview