Note: The job is a remote job and is open to candidates in USA. Nsight Health is a healthcare technology company using remote patient monitoring, chronic care management, behavioral health integration, and AI-enabled tools to improve care delivery. The EVP of Operations serves as the COO’s operating deputy, owning the company’s day-to-day operating system, driving execution through leaders, and building scalable systems, workflows, and automation.
Responsibilities
- Run the Operating System: Own the company's day-to-day operating cadence, including planning, reviews, metrics, and follow-through, and keep the business moving without waiting to be asked. Step in for the COO across operations when they are out, carrying decisions and momentum end to end so nothing stalls. Serve as the connective tissue across departments, making sure commitments made in one place are delivered everywhere they touch
- Drive Execution Through Leaders: Hold department leaders accountable to their commitments, chase clarity, name blockers directly, and create the productive friction that gets decisions made. Turn half-defined problems into structured plans with clear owners and timelines. Drive leverage through the leadership team rather than doing the work yourself, multiplying the output of the people around you
- Systems, Leverage and Judgment: Build and improve the systems, workflows, and automation the company runs on, using AI as a primary lever. Bring decision-ready analysis and straight answers to the COO and the executive team, with blockers named and options framed. Decide what matters when everything is urgent and keep the organization focused on the few things that actually move the business
Skills
- A proven senior operator — whether a Director or Senior Director of Operations or Business Operations, a Chief of Staff, or a Deputy COO — with real decision authority and a track record of owning outcomes rather than coordinating other people's work
- Demonstrated experience scaling something in a fast-moving, growing environment, building structure where little existed
- A self-starter who ramps fast, asks sharp questions, finds their own answers, and starts delivering without a training program or hand-holding
- Thrives in ambiguity, energized by half-defined problems and comfortable operating on a complex business before it feels fully mapped
- Pushes people and holds senior leaders accountable, willing to create friction to get clarity and decisions
- A direct, structured, decision-ready communicator who names blockers and cuts the fluff
- Genuinely systems-minded, with active, working fluency in AI and automation as operating leverage
- Strong experience with enough depth for real judgment and enough runway to grow meaningfully into this seat
- AI Fluency Requirement - Non-Negotiable
- Nsight Health is an AI-first organization. Every member of our leadership and operations team is expected to actively use AI tools in their day-to-day work - not as a novelty, but as a core productivity multiplier
- This role requires genuine curiosity about AI, comfort experimenting with tools like Claude, ChatGPT, and workflow automation platforms, and the judgment to know when AI helps and when it doesn't
- Experience scaling operations in a high-growth, multi-entity, or PE-backed environment where you built the structure without a ready-made playbook
- Healthcare SaaS, RPM, CCM, or regulated-operations exposure — teachable and not a hard filter
- Chief of Staff or VP Operations background with real decision authority rather than pure coordination
Benefits
- Eligible for an annual bonus based on company and individual performance.
- Unlimited PTO
- Medical, Dental, Vision, and supplemental insurance options
- 401(k) Plan with 3.5% Company Match
- Company-provided equipment
Company Overview