Note: The job is a remote job and is open to candidates in USA. Nordic Global is seeking an ERP Services Senior Project Manager/Technical Project Manager to lead the planning, execution, and delivery of ERP services projects. The role combines general and technical project management, including coordinating ERP technical workstreams, managing project risks and schedules, supporting quality assurance, and collaborating with customers, consultants, developers, and vendors.
Responsibilities
- Lead projects with a goal of delivering on time, on budget, and with great outcomes
- Provides excellent, professional client service at all times, tailoring consulting approach to the type of engagement and aligning services with the goals of the company
- Monitor overarching project health; identify, mitigate, or escalate issues as needed
- Develop and maintain detailed project schedules, communication plan, and risk/decision trackers
- Define, manage, and adhere to project scope
- Manage meetings effectively; prepare agendas and goals, track follow ups
- Prepare regular status reports; perform project close, lessons learned, and knowledge transfer
- Coordinate with stakeholders to define project scope, objectives, and technical deliverables as it relates to the SOW
- Collaborate with project teams to facilitate timely communication and use of standard deliverables
- Use, update, and customize client and Nordic-provided tools throughout project life cycle
- Create polished project deliverables and communications
- Present with confidence and well-polished demeanor; facilitate executive-level meetings
- Lead ERP technical workstreams, including reports, integrations, conversions, extensions, configurations, environments, and testing
- Manage technical estimates, dependencies, risks, and sequencing
- Partner with functional consultants to translate business requirements into technical specifications
- Coordinate developers, vendors, and client technical resources as appropriate
- Maintain and organize PMO project documentation including project deliverables, tools, and templates
- Support the creation and refinement of ERP Services delivery materials, such as methodologies, frameworks, and tools for the effective delivery of projects
- Communicate and share new or updated technical tools, resources, project standards and other relevant deliverables to the Project Teams
- Ensure documentation is accurate, clear, detailed, and accessible for both internal teams and end-users
- Work closely with customers to understand functional and technical requirements and expectations
- Serve as a point of contact for consultants and the client, addressing inquiries and providing updates on technical and non-technical deliverables
- Help cultivate and support the development and maintenance of strong client relationships
- Contribute to the implementation of quality assurance processes to ensure the delivery of high-quality ERP services
- Drive the creation and adherence to the documented environment/tenant and testing strategies
- Create and review detailed specifications for reports, integrations, custom configurations, conversions, and extensions
- Establish and enforce rigorous comprehensive testing processes for reports, integrations, conversions, and extensions
- Assist in coordinating comprehensive testing to validate system reliability and functionality while adhering to the Nordic testing cycles
- Collaborate with consulting teams to translate customer functional or business requirements into technical specifications
- Serve as the liaison between developers, clients, and functional consultants to ensure business design and technical specifications are accurately interpreted and implemented
- Provide clear guidance, mentorship, and expectations for customer and Nordic project team members to ensure the project and technical team is aligned with project goals
Company Overview
Company H1B Sponsorship