Note: The job is a remote job and is open to candidates in USA. Reid Health, operated by Reid Hospital & Health Care Services, Inc., is seeking an Epic HB / PB Analyst to support its integrated healthcare information systems. The role designs, configures, tests, implements, and supports Epic Hospital Billing and Professional Billing applications while coordinating projects, vendors, end-user training, troubleshooting, optimization, and change management.
Responsibilities
- Completes assigned Epic certifications, training, projects, and testing
- Works closely with our other EHR Certified Analysts for assigned applications
- Completes Epic related tasks assigned by supervisor
- Provides technical subject matter expertise and business process knowledge to project teams analyzing systemic or process issues within assigned areas
- Provides input on alternative solutions ensuring the project team is fully educated on required effort, technical constraints, and impacts to existing system stability
- Assists departments / project teams in defining requirements for new systems
- Assists project manager in development of project plans focusing on technical work requirements and effort
- Participates in vendor selection process including demonstrations and functional comparison activities
- Completes appropriate departmental pre-purchase checklists and documentation
- Provides input into contract / statement of work for new systems / functionality in supported areas
- Provides input to design team in development of updated process diagrams, screen layouts, and any other elements of the design as defined by the project team
- Writes design specifications
- Completes system build / development tasks based on design specifications
- Completes unit testing of system components validating accuracy of build as defined by specifications
- Participates in testing using test scripts to validate business processes
- Participates in development and validation of training material
- Participates in training sessions ensuring appropriate knowledge transfer to end users
- Participates in go-live events providing support, training, and troubleshooting assistance to deployment teams
- Provides technical support to system end users functioning as the primary resource for managing and resolving system issues
- Maintains software for assigned systems at supportable levels and communicates available updates and enhancements to end users
- Monitors incident tickets and provides timely resolution of same
- Maintains detailed system documentation reflecting system architecture, security, and other requirements as defined in documentation templates
- Leads analysis of current state
- Develops alternative solutions and leads teams through analysis
- Develops project plans for small to medium implementations / upgrades
- Coordinates vendor selection activities
- Leads system design teams ensuring all business processes are addressed within specifications
- Develops comprehensive test plans that cover organizational business processes affected by implementation
- Coordinates cross-functional integrated testing managing schedules, organizing staff, and tracking issues
- Participates in coordination of go-live event developing detailed plan and coordinating resources
- Participates in change management activities for assigned systems
- Coordinates optimization activities proactively identifying improvements that allow end users to function more effectively
- Communicates successfully at all levels of the organization
- Functions independently executing assignments with minimal oversight
- Participates in implementations having high complexity / organizational visibility
- Keeps abreast of current industry developments and trends
- Advises supervisor of progress on projects and any key issues
- Understands the Quality Assurance and Improvement Plan and participates in department activities as requested
- Perform other assignments as specified by supervisor
- Work independently of any consulting services other than the Epic Technical Service
- Coordinates change management, optimization, activities for assigned systems
- Coordinates requests requiring cross-functional teams for resolution
Skills
- Two to three years' experience with Information technology application development, training, and implementation in a healthcare setting
- Must have at least five years of Epic experience
- Must have at least two Epic certifications and be proficient in assigned module
- Epic certifications required
- Prior experience in hospital billing revenue cycle workflows including a solid understanding of revenue cycle management and/or experience with billing operations
- Prior experience in ambulatory revenue cycle workflows including a solid understanding of revenue cycle management and/or experience with billing operations
Company Overview