Note: The job is a remote job and is open to candidates in USA. Amerit Consulting is recruiting for an unnamed client medical center for an Epic Clinical Documentation Application Analyst. The role configures, builds, tests, implements, and supports the Clinical Documentation application, working with clinicians and end users on workflows, training, and ongoing troubleshooting.
Responsibilities
- Involves the design, building, testing, and implementation of clinical application systems
- Provides support to clinical users through knowledge of clinical processes, documentation needs, workflows, and clinical practice standards when adapting software to meet their needs
- Works with clinicians to create or adapt written protocols
- Prepares detailed specifications encompassing clinical processes, information flow, risk, and impact analysis
- May provide customer service, troubleshooting, and maintenance
- The APeX Application Analyst – Clinical Documentation functions as the primary support contact and expert for the Clinical Documentation application
- Works under the direction of the Team Lead and/or Manager to configure, build, and install the application
- Coordinates all issues that arise during the project for their application area
- Analyzes workflows and understands policies, procedures, and constraints of the clinical or business operations supported by the application
- Conducts in-depth investigation and documentation of operational specifications and application functionality
- Analyzes new releases to determine necessary workflow modifications, builds and populates databases and tables during initial system configuration, and conducts system testing and conversion data validation
- Develops and documents internal procedures and establishes change control processes for the applications
- Develops user training aids and trains end users on workflows and application usage
- Serves as the primary contact for troubleshooting problems and answering end-user questions during training, go-live, stabilization, and ongoing support (24/7)
Skills
- Candidate must be authorized to work in USA without requiring sponsorship
- Must be Epic certified or accredited in Clinical Documentation, with relevant experience supporting the application
- Strong understanding of clinical processes, documentation requirements, workflows, and clinical practice standards
- Experience in clinical application configuration, building, testing, implementation, and support
- Ability to analyze clinical and business workflows, operational requirements, and application functionality
- Knowledge of system testing, database configuration, data validation, and change control processes
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with clinicians, end users, project teams, and management
- Ability to make decisions independently and collaboratively with stakeholders at different levels of the project structure
- Strong attention to detail, analytical thinking, and problem-solving skills
- Ability to develop training materials and assist end users in learning and adopting the application
- Strong customer service and troubleshooting skills, with the ability to support users during implementation and ongoing operations
Benefits
- 100% remote role.
Company Overview