Note: The job is a remote job and is open to candidates in USA. Fortinet is hiring a Regional Sales Engineer, SLED, to support its sales organization on technical matters across pre-sales, sales calls, and post-sales. The role serves as a technical resource for customers and partners, supports account issue resolution, and provides customer training.
Responsibilities
- Pre-sales - assist in qualifying sales leads from a technical standpoint
- Sales calls - be the main technical resource on sales calls and answer or educate the customer and partner on issues ranging from features, specifications and functionality to integration
- Conversant with networking applications and solutions
- Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customer's technical issues
- Provide assistance to identified customers with post-sales training
Skills
- 1-3 years experience in technical/pre-sales support as a sales or systems engineer
- 3-5 years experience in LAN/WAN/Internet services administration
- Proven understanding of DNS and NFS, SMTP, HTTP, TCP/IP
- Knowledge of the following technologies: Routing, Switching, VPN, LAN, WAN, Network Security, Intrusion Detection, and Anti Virus
- Solid understanding in the following technologies and protocols: RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES
- Experience with encryption and authentication technologies required
- Exceptional presentation skills
- Bachelors Degree or equivalent experience
- Graduate Degree favorable
Benefits
- Remote work
- Opportunity to shape customer outcomes while growing your career in a dynamic security landscape.
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