Note: The job is a remote job and is open to candidates in USA. Beth Israel Lahey Health is a healthcare organization seeking an Epic Application Analyst 4 specializing in Cupid/Lumens. The role designs, configures, implements, maintains, and supports EHR application content, leads projects, resolves complex application issues, collaborates with stakeholders, and mentors junior colleagues. The position is primarily remote with occasional on-site work in Charlestown, Massachusetts.
Responsibilities
- Defines, documents, builds and maintains EHR application content. (essential)
- Creates functional specification documents to create content within the EHR application and is primarily responsible for validating this content with the business owner. (essential)
- Ability to independently lead projects adhering to defined project management strategies and guidelines. Independently manages assigned projects and meets deadlines consistently. (essential)
- Is an application expert and serves as a resource for all team members as well as other application teams in identifying issues and resolution paths. Is able to effectively manage and navigate cross team collaboration across all IS teams when appropriate. (essential)
- Achieves and maintains required certifications (if applicable) of respective EHR application and stay current with new application functionality and enhancements. (essential)
- Acts as a liaison between IT, customers and/or vendors. Ability to coordinate and facilitate meetings including all relevant documentation with all operational areas using the software application. (essential)
- Prepares and maintains documentation, including analysis, design, programming, standard procedures and user guides. (essential)
- Performs all other duties as needed or directed to meet the needs of the department and/or customer. Provides on call / after hours support as required. (essential)
- Ability to communicate effectively with all levels of leadership across all entities up to and including C Level interactions. (essential)
- Mentors junior colleagues in the development of application knowledge and project management skills. (essential)
Skills
- High School diploma or GED required
- 5-8 years related work experience required in Direct experience in Electronic Health Record implementation and support and demonstrated track record of success
- In lieu of direct experience, min. 5+ years of operational experience utilizing the applicable Electronic Health Records applications
- Vendor required certification in good standing (or proficiency if vendor accepts) for applications/modules employee is assigned to support
- Ability to assess problems and projects in need of attention and work to complete/resolve independently with little supervision
- Possesses advanced application knowledge and can effectively apply knowledge to unique scenarios and problems that arise
- Advanced skills with Microsoft applications which may include Outlook, Word, Excel, PowerPoint or Access and other web-based applications. May produce complex documents, perform analysis and maintain databases
- Bachelor's degree
Benefits
- Primarily remote with occasional on-site scheduling for go-live or other assignments or meetings.
Company Overview
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