Note: The job is a remote job and is open to candidates in USA. Ukiah Insurance Services LLC helps California consumers understand and navigate Medicare coverage options through human guidance and modern tools. The Entry-Level Medicare Sales Agent will complete sponsored licensing and structured training, conduct customer-focused Medicare conversations, explain coverage options, complete enrollments and records, and follow Medicare, privacy, and responsible sales requirements.
Responsibilities
- Conduct professional, customer-focused Medicare conversations
- Learn what customers need before discussing available options
- Help customers consider doctors, prescriptions, pharmacies, costs, geography, and coverage priorities
- Explain information clearly and check customer understanding
- Use approved comparison, enrollment, telephone, and documentation systems
- Complete accurate enrollment and post-call records
- Follow Medicare, privacy, recording, and enrollment requirements
- Avoid unsupported promises or guarantees
- Escalate questions rather than guessing
- Participate in training, coaching, and quality review
- Protect customer information
- Maintain required licenses and certifications
Skills
- No prior insurance license or Medicare experience is required
- Strong communication, customer-service, and sales potential
- The role may be performed remotely from an approved U.S. state or from our office in Ukiah, California
- You may be a good fit if you:
- Communicate clearly and patiently
- Listen carefully and enjoy helping people
- Have customer-service, sales, hospitality, retail, call-center, or similar experience
- Can learn detailed information and explain it in plain language
- Are organized, accurate, and dependable
- Are comfortable using multiple technology tools
- Respond positively to coaching
- Take privacy and responsible sales practices seriously
- Are willing to complete licensing promptly
- Are authorized to work in the United States
- Can satisfy applicable background, licensing, carrier, security, and readiness requirements
- Agents must be available for at least 35 paid hours per week; the normal schedule provides 40 paid hours
- Selected candidates must also be able to complete the preemployment licensing process on the agreed timeline
- Remote agents must have a private workspace, reliable internet access, and a compatible personal computer that meets UIS security requirements
Benefits
- UIS-sponsored insurance licensing for selected candidates
- Permanent, year-round employment after licensing and hiring requirements are completed
- Performance-based bonus for every Credited Sale, beginning with the first
- No minimum-sales threshold before bonuses begin
- Remote-work flexibility or an in-office option in Ukiah, California
- Consistent Monday–Friday Pacific-time schedule
- Structured Medicare, sales, systems, and compliance training
- Modern comparison, enrollment, and customer-service tools
- Carrier contracting and appointments coordinated by UIS and Ritter
- An opportunity to help shape a growing Medicare sales operation
- One UIS-authorized prelicensing course paid directly by UIS for selected candidates
- One examination attempt paid directly by UIS for selected candidates
- Required fingerprinting paid directly by UIS for selected candidates
- Initial insurance-license application paid directly by UIS for selected candidates
- Sponsored costs are not subject to repayment
- Required UIS onboarding, Medicare training, carrier certification, systems training, and practice work are paid working time
- Approved remote employees receive a $75 monthly remote-work stipend
- Approved remote employees receive any additional expense reimbursement required by their work state
- UIS provides the necessary work equipment for employees working from the Ukiah office
- Employees receive paid sick leave and other leave required by applicable law
- UIS provides paid Medicare, systems, and sales training
- UIS coordinates carrier contracting, appointments, and ready-to-sell approval
Company Overview