Note: The job is a remote job and is open to candidates in USA. Cardiff lends to small businesses and is building underwriting technology to help customers access capital faster. The Engineering Manager will own the engineering department, including delivery, hiring, platform development, AI products, vendor relationships, production quality, and security. This is a hands-on leadership role responsible for managing the team while building and operating production systems.
Responsibilities
- Delivery. Every committed date in the department, including the ones you inherit
- The team. Hiring, onboarding, one-on-ones, performance, and growth for in-house engineers and contractors; you'll inherit an open Senior Full-Stack Engineer (AI-Native) req and run that search
- The platform. Our Salesforce/Fundingo core, the Cardiff API, Snowflake, cloud infrastructure, and the migration path off legacy systems
- AI products in production. Customer-facing agents for collections, renewals, and win-back campaigns, plus internal agents that take work off people's plates
- The knowledge layer. The graph and the pipelines that feed it, and the standard that new systems connect to it
- Vendors. Technical evaluation, integration ownership, and honest reporting on whether a vendor is earning its invoice
- Production quality and security. Uptime, data integrity, access control, and the incident response when something breaks
- Run planning and prioritization with the department heads, and say no when the answer is no
- Give proactive status: the business hears about slipped dates from you, on the day you know, not from asking
- Design and operate agent systems: orchestration loops, multi-step tool use, retrieval against the graph, evals, and the human checkpoints that make them safe to run on customers
- Review code and architecture, and stay close enough to production to know when an AI-generated pull request is wrong
- Manage the offshore and contract developers to the same standard as the in-house team
- Build against our stack: Salesforce, Snowflake, Gmail, Zoom, Slack, Twilio, and internal tools
- Make AI tooling the department's default way of building, and hold the line on reading what it produces before it ships
- Ship a working v1 today and improve it Monday, instead of a "perfect" v1 a month from now
- Own the incident when something breaks in production, including the write-up afterward
Skills
- 8+ years building production software, with 3+ years managing engineers directly; you've run a team of 4 or more
- A track record of hitting dates on projects you owned, and a clear story about a date you missed and what you did about it
- Still technical: you've written and shipped production code in the last year, and you can read a pull request and catch what's wrong with it
- Agent systems in production, not prototypes: orchestration loops, graphs, multi-step tool use, multi-agent patterns, RAG over real data, and evals you actually run
- Coding agents as your primary way of building; Claude Code, Cursor, Codex, or similar, with a recent example of delivering something 3–5x faster than you could have without them
- Range across the stack: Python, modern JavaScript/TypeScript, SQL, REST/GraphQL, and cloud deployment (AWS preferred)
- Build-vs-adopt judgment: fluent enough in the open-source AI ecosystem to reach for a strong community project rather than hand-rolling what already exists
- Communication discipline: you escalate early in writing, and your stakeholders always know where things stand
- Knowledge graphs, entity resolution, or unified data layers built for machine consumption
- Fintech, lending, payments, or another regulated data environment
- Salesforce APIs, Snowflake, or replacing a CRM-as-application architecture
- Contributions to open-source AI projects
- Experience as the most senior technical person in a small company
Benefits
- Performance bonus of up to 30% of base, tied to delivery and business outcomes
- Medical, dental, and vision coverage
- 401(k) plan
- Flexible PTO and observed holidays
- Remote-first, with support for your home-office setup
- Direct access to leadership and to the problems that matter
Company Overview
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