Note: The job is a remote job and is open to candidates in USA. 52 Limited is recruiting an Employee Relations Consultant for an unnamed health insurance client. The role manages ADA accommodation requests from intake through resolution, facilitates the interactive process, and provides guidance on routine employee relations matters.
Responsibilities
- Independently manage ADA accommodation cases from intake through resolution, including employee communications, medical documentation review, accommodation evaluation, and case closure
- Facilitate the ADA interactive process while ensuring compliance with federal and state employment laws and company policies
- Evaluate accommodation requests against essential job functions, operational needs, and available reasonable accommodations
- Partner with HR, Leave and Benefits, Legal, and business leaders to assess accommodation options and navigate complex situations
- Provide initial guidance on routine employee relations matters involving performance, conduct, and attendance
- Identify and escalate complex or high-risk employee relations, legal, and compliance concerns
- Maintain accurate, confidential case records and provide timely updates to stakeholders
- Coach managers on appropriate documentation, policies, and next steps
Skills
- 5+ years of HR experience, preferably with a focus on employee relations
- 3+ years of experience independently managing ADA accommodations and the interactive process
- Strong knowledge of ADA requirements, reasonable accommodations, medical documentation, essential job functions, and related employment laws
- Experience managing a high volume of employee accommodation cases while maintaining thorough and accurate documentation
- Sound judgment and discretion when handling confidential or sensitive employee matters
- Excellent communication, consultation, organization, and stakeholder-management skills
- Experience working with HR case-management systems or similar tools
- A bachelor's degree in Human Resources, Business, or a related field, or equivalent education and relevant professional certification
- Candidates must reside in Oregon, Washington, Utah, Idaho, or North Dakota
Benefits
- Remote, with occasional travel based on business needs. Candidates must reside in Oregon, Washington, Utah, Idaho, or North Dakota
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