Note: The job is a remote job and is open to candidates in USA. NAPA Auto Parts is seeking a driven eCommerce Requirements Analyst to partner with Product Management in translating business initiatives into clearly defined features that drive digital commerce growth. The role involves framing business problems, defining customer value, and ensuring alignment between stakeholders and development teams.
Responsibilities
- Translate business initiatives into epics, features, and user stories
- Write detailed, development-ready acceptance criteria
- Document business rules, functional requirements, risks, and success metrics
- Map customer journeys and operational workflows to identify improvements
- Partner with Product, Engineering, UX, and business stakeholders
- Support intake and prioritization by assessing impact and value
- Ensure teams receive complete, actionable requirements
Skills
- 5+ years' experience as a Business Analyst or Requirements Analyst
- Direct experience supporting B2B or B2C eCommerce platforms
- Strong understanding of Product detail pages
- Strong understanding of Search and navigation
- Strong understanding of Cart, checkout, and quoting flows
- Strong understanding of Inventory visibility
- Strong understanding of Order lifecycle
- Strong understanding of Account dashboards and self-service features
- Proven experience writing Epics
- Proven experience writing Features
- Proven experience writing User stories
- Proven experience writing Acceptance criteria
- Ability to translate business needs into structured, development-ready requirements
- Experience documenting Business rules
- Experience documenting Functional requirements
- Experience documenting Dependencies and risks
- Experience documenting Success metrics
- Strong ability to map customer journeys and operational workflows
- Experience identifying pain points and recommending improvements
- Ability to think through automation, approval flows, and exception handling
- Comfortable balancing customer experience with operational realities
- Experience working in Agile/Scrum environments
- Comfortable participating in backlog refinement and sprint planning
- Proven ability to act as liaison between business and engineering teams
- Strong stakeholder facilitation and communication skills
- Experience supporting intake and prioritization processes
- Ability to help assess impact, effort, and business value
- Comfortable operating in a roadmap-driven product environment
Benefits
- Options for healthcare coverage
- 401(k)
- Tuition reimbursement
- Vacation
- Sick pay
- Holiday pay
Company Overview