Note: The job is a remote job and is open to candidates in USA. Champlain Insurance Group is a specialty, surplus and excess lines insurance enterprise offering primary and excess general liability insurance solutions and claims administration throughout the United States. The Operations Specialist supports underwriting operations by processing and placing insurance products, clearing submissions, collecting and entering data, maintaining files, and handling intake, evaluation, binding, issuance, and policy modifications.
Responsibilities
- Provide support to Account Executives
- Analyze and screen submissions
- Issue endorsements and cancellations
- Issue quotes, binders and policies
- Respond to and resolve billing inquiries
- Solicit underwriting information for new and renewal business
- Request additional information post-bind to complete file
- File maintenance
- Maintain service standards by providing timely responses to broker requests and inquiries
- Provide a superior customer experience
- Prepare quotes, binders, policies, endorsements and amendments
Skills
- Highly organized and detail oriented
- Able to manage, organize and prioritize multiple tasks
- Good working in a team environment
- Willing to work outside area of responsibility to support the growth of the business
- Ability to organize work and perform within time constraints
- Strong written and verbal communication skills
- High proficiency in math, typing, Microsoft Word & Excel and other computer software & systems
- Full-time
- 8 hour shift
- Monday to Friday
- Some experience in the insurance industry preferred but not necessary
- Bachelor's (Preferred)
Benefits
- Bonus opportunity
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- 401(k) savings plan
- 401(k) matching
- Paid time off
- Paid holidays
- Parental leave
- AD&D insurance
- Fully remote work
Company Overview