Note: The job is a remote job and is open to candidates in USA. Rifle Paper Co. is a lifestyle brand rooted in illustration, color, and thoughtful design, offering stationery, home décor, gifts, accessories, wallpaper, and more. The eCommerce Operations Coordinator will organize project workflows, coordinate communication across cross-functional teams, manage launches and calendars, and improve processes to support efficient eCommerce operations.
Responsibilities
- Manage day-to-day project workflows within Wrike, including project setup, task creation, status tracking, and ongoing maintenance
- Support project intake processes to ensure requests are clearly defined and prioritized
- Monitor timelines and follow up with stakeholders to keep projects moving forward
- Facilitate weekly project reviews and maintain visibility into team priorities
- Partner closely with teams across Product, Merchandising, Brand, Retail, Wholesale, and Creative
- Gather and communicate critical information needed to support eCommerce initiatives, including launch dates, product details, creative assets, inventory updates, and approvals
- Identify dependencies, track deliverables, and proactively address potential roadblocks
- Support team meetings through agenda preparation, note-taking, and follow-up actions
- Help coordinate product launches and seasonal initiatives across multiple teams
- Maintain project timelines and launch calendars to ensure readiness across all stakeholders
- Track launch requirements and escalate risks when needed
- Support planning processes that help the team stay ahead of key milestones and deadlines
- Build and maintain systems that improve communication and information sharing across teams
- Identify opportunities to streamline workflows and increase operational efficiency
- Help establish best practices that support continued growth of the eCommerce business
Skills
- Bachelor's degree in Marketing, Business, Communications, Advertising, Analytics, eCommerce, or a related field
- 2–4 years of experience in a coordinator, operations, project management, or administrative support role
- Exceptional organizational skills and strong attention to detail
- Ability to manage multiple projects and priorities simultaneously
- Strong communication and relationship-building skills
- A proactive mindset with the ability to anticipate needs and solve problems independently
- Experience with project management platforms such as Wrike, Asana, Monday.com, or similar tools
- Interest in eCommerce operations and a desire to grow within a fast-paced business environment
- Experience in eCommerce, retail, consumer products, or a brand environment is preferred
Benefits
- Flexible work location: based in either the Winter Park, Florida or New York, New York office, or remotely if you reside in Virginia, North Carolina, South Carolina, or Tennessee.
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