Note: The job is a remote job and is open to candidates in USA. Elyse Collat eCommerce coaches Shopify founders through structured group and one-to-one programs designed to grow their businesses. The Ecommerce Growth Coach will audit clients’ businesses, create prioritized growth gameplans, conduct weekly coaching calls, provide weekday Slack support, and help improve the coaching program.
Responsibilities
- Build the gameplan: Every client gets a full strategic gameplan at the start of their time in the program. A complete business audit: their numbers, their site, their acquisition, their retention, their offer, their operations, etc. You find the real bottlenecks and build a prioritized roadmap for the months ahead. Everything that follows runs is anchored to their to this gameplan
- Coach them through it: Weekly 1:1 calls, 30 minutes, focused and actionable. You're driving the gameplan you built, adapting it as things shift, and holding them accountable. Every client leaves the call knowing exactly what to do next
- Support them during the week: Slack access for the founders you coach. Questions, gut checks, "is this ad any good", "why did my conversion rate drop". You'll work in set windows with a one business day response time
- Carry them as they grow: Founders start in a four month program and many continue month to month afterwards. You stay with the same founders as they scale, which means watching a business go from $4k months to $40k months with you alongside them
- Build the machine with me: I want your input on making all of this more effective and impactful. Better onboarding, better benchmarks, better training, smarter use of AI. As the first hire in this role, you’ll be a crucial part of enhancing the program!
- We're coaching alongside each other: I run the group calls and the wider program, and I coach founders too. You own the weekly 1:1 relationships for the founders assigned to you
Skills
- You are an absolute eCommerce superstar who wants to create an impact in the lives of others. You know how to inspire people, get them excited about their dreams, and help them strategically move through mindset blocks. You have skills with eCommerce, paid ads, content, marketing, website and sales strategy
- • You live and breathe eCommerce: You've grown brands, in house or agency side, or you've run your own
- • You know your sh\•t: Margins, Meta Ads, marketing, positioning, unit economics, website CRO, ads, content, Shopify, AI, Tik tok shop, Google ads, etc… you are a jack of all eCommerce trades!
- • You're genuinely good with numbers. You can look at a P&L, a Shopify analytics view and an ad account and tell me where the money is leaking and what it's costing. Contribution margin, CAC, LTV, AOV, MER are your love language
- • You're never done learning: This industry changes every quarter. What worked in 2024 is a museum piece now. You're always reading, testing and watching
- • You can coach: Sometimes founders need a pep talk, mindset motivation and sometimes they need numbers guidance or ad copy feedback. You can help them through wherever they are at to unlock the best out of them
- • You are great with people & a stellar communicator: You're warm, positive and genuinely love working with people and helping them get the best results. Their moods or stressors, don't phase you, you are a rock for them
- • You are reliable: You show up on time and prepared, always. You're consistent. If you say you'll do it, it's done
- • You present well: You're on camera every week representing me, my brand and the program. Nothing to do with full glam, just someone who takes it seriously and shows up switched on
- • You want a long term, stable role in a fast growing company. You're pursuing this as a primary focus, not stepping stone to start your own coaching business or do your own thing
- Location: Remote, US or Australia-based if willing to work on US timezones. Our founders are global and you'll work across both markets. Hours are flexible, but you need to be able to meet clients where they are
- • You've run or currently run your own eCommerce brand
- • You've coached, mentored or trained people before
- • You've worked across global markets
- • You're already using AI tools properly in your daily work
- • You've been the person in the room who turns data into a plan
Benefits
- Independent contractor, paid in USD
- Performance bonuses
- Remote work; US or Australia-based, if willing to work on US time zones
- Flexible hours, subject to meeting clients where they are
- Training in the company's frameworks, methodology, systems, and coaching-call process
- Shadowing before taking a client solo
- Review of first game plans until aligned with the company's process
- Weekly sync and collaborative work
- Potential to grow from part time to full time within a few months
Company Overview