Note: The job is a remote job and is open to candidates in USA. Dietz & Watson is seeking an experienced E-Commerce Operations Manager to grow its national e-commerce business and manage relationships with key accounts and data suppliers. The role focuses on achieving sales and profitability targets, optimizing digital merchandising and product content, forecasting performance, and coordinating with internal teams and channel partners to drive category growth.
Responsibilities
- Establish productive, professional relationships with key personnel in assigned accounts and data supplier vendors (IRI, Retailer Specific Accounts, etc.) to drive category growth and results
- Build solid internal partnerships with internal Retail Marketing, Sales, & Analytic Teams
- Collaboration with the e-commerce marketing team to ensure all channel partner business requirements are met
- Optimizing Product Search and navigation, promotional content slots, product content, merchandising, and cross sell opportunities
- Negotiate and manage price alignments
- Meet or exceed assigned sales and profit objectives within assigned accounts and trade spending programs
- Sales forecasting, monitoring sales results and reporting directs the achievement of short and long term business objectives, is responsible for designated complete account ownership and achievement of annual sales budgets
- Work with customers to plan and set performance objectives, financial targets, and critical milestones associated with a productive key account relationship
- Work closely with Brick & Mortar sales & marketing teams to identify in-store opportunities based on on-line success
- Proactively assess, clarify, and validate account sales, marketing and technology needs on a regular basis
- Collaboration with merchandising and product development to deliver impactful assortments that drive channel growth
- Research, analyze, and document the competitive landscape
Skills
- Experienced account manager
- Have experience in the digital space and experience working with major E-commerce sites
- High analytical acumen skills
- Strong presentation skills
- The ability to leverage resources that drive category growth
- BA/MA Degree in Business / Sales Management
- Key understanding & experience of systems and how to drive sales online
- E-Commerce account management and/or digital merchandising experience
- Ability to own the complete sales cycle, while managing all internal and external relationships
- Exceptional verbal, written, and presentation skills
- Proficiency in business tools including Microsoft Office, with high focus on Excel and various product information management systems
- Proven ability to meet sales quotas and business development targets
- Ability to own, create, and manage strategic business plans
- Proficiency in managing new product launches and category review process with channel partners
Company Overview