Note: The job is a remote job and is open to candidates in USA. Erie Insurance Group is an insurance company serving customers through independent agencies and field offices. The District Sales Manager recruits, trains, coaches, and guides independent Agents while driving sales, underwriting, profitability, agency management, and customer service performance across the assigned North Chicago-land territory.
Responsibilities
- Recruits, presents and sells the ERIE Agency Career to prospective Agents and producers. Selects, hires, trains, and develops new independent Agents to become self-supporting and viable company representatives
- Influences ERIE's independent Agents to sell ERIE products and services. Provides training on products, underwriting, servicing and Agency operations. Oversees the handling of Policyholder, Agent and claimant complaints and inquiries. Works with branch manager to quickly address underperforming Agents, holding them accountable for minimum contractual performance
- Develops and maintains subject matter expertise of ERIE's commercial, personal, and life products, IT tools, and resources for sales. Supports efforts to ensure that approved underwriting and technology tools, policies, plans and objectives are clearly understood and effectively managed throughout the district. Accountable for providing local level input rate reviews
- Serves as Agent's direct link to the company. Acts as a field underwriter in inspecting and authorizing the binding of coverage on extraordinary property and casualty risks within binding authority limits. Works with branch and home office staff to resolve Agent's sales and customer service problems
- Serves as the company's direct link to ERIE Agencies. Provides our independent Agents with ongoing and timely communications regarding new initiatives and changes to current initiatives. Implements customer service, marketing, sales and underwriting best practices at the Agency level. Sponsors and manages all sales contests, promotions and incentives at the district and Agency level
- Serves as a licensed, non-commission company Agent proficient in selling ERIE products and services to customers and prospects
- Serves as the Agent's knowledge broker. Maintains and applies a current knowledge of trends and latest developments in the industry. Assists independent Agents and their staff in the process of identifying and solving all Agency level sales and marketing problems and opportunities
- Utilizes best practices for time management and business planning. Develops and implements Agency and district level business plans and budgets to achieve long and short-term goals and objectives. Achieves annual P/C and EFL sales objectives, profitability goals and long-term market share targets
- Utilizes best practices for managing new and experienced Independent Agents. Participates with the branch manager or designee in assessing Agency performance trends and results. Conducts one-on-one reviews of Agent's underwriting, re-underwriting, profitability and compliance results and partners with the Agent to implement corrective action as necessary
Skills
- Bachelor's degree, or equivalent of four years of sales, underwriting, claims or marketing experience, required
- Three years of sales, underwriting, claims or marketing experience OR participation in DSM Training Program required
- The incumbent must live in the territory assigned unless a change is approved by the company
- An understanding of and commitment to ERIE's "Above All in Service" philosophy required
- Extensive local travel, including overnight stays, required
- Proficiency with spreadsheet, word processing and e-mail software required
- Valid driver's license and good driving record required
- Lifting/Moving 0-20 lbs; Occasional (<20%)
- Lifting/Moving 20-50 lbs; Occasional (<20%)
- Ability to move over 50 lbs using lifting aide equipment; Occasional (<20%)
- Driving; Frequent (50-80%)
- Pushing/Pulling/moving objects, equipment with wheels; Occasional (<20%)
- Manual Keying/Data Entry/inputting information/computer use; Often (20-50%)
- Climbing/accessing heights; Rarely
- MBA preferred
- Related industry designations, such as CIC, CPCU, CLU, preferred
Benefits
- Position may be eligible for an annual bonus payment.
- Work from home within assigned territory.
- Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
- Low contributions to medical and prescription premiums; Erie Insurance currently pays up to 97% of employees’ monthly premium costs.
- Traditional pension plan; full-time employees are vested after five years of service.
- 401(k) with up to 4% contribution match, offered in addition to the pension.
- Paid vacation, personal days, sick days, bereavement days and parental leave.
- Tuition reimbursement program for higher education and industry designations.
- Company-paid basic life insurance.
- Short- and long-term disability insurance.
- Orthodontic coverage for children and adults.
- Adoption assistance.
- Fertility and infertility coverage.
- Well-being programs.
- Paid volunteer hours for service to your community.
- Dollar-for-dollar matching of charitable gifts each year.
- A company car with paid gas card will be provided.
Company Overview