Note: The job is a remote job and is open to candidates in USA. Cable One and its family of brands keep customers and associates connected through an inclusive, rewarding workplace. The Director, Sales Training will design and execute a comprehensive training strategy for Residential and Business Sales teams, lead sales training professionals, and collaborate with Sales, Marketing, and Learning & Development to improve sales effectiveness, customer engagement, product knowledge, and revenue growth.
Responsibilities
- Create and implement a structured sales training program that supports all Residential and Business sales teams, ensuring alignment with company sales goals
- Oversee the development of high-impact training programs, including onboarding, continuous learning, coaching, and leadership development for sales professionals
- Partner with key stakeholders, including Sales Leadership, Marketing, and Operations, to ensure training programs address business priorities and performance gaps
- Hire, mentor, and manage a team of sales trainers, instructional designers, and training coordinators to deliver best-in-class learning experiences
- Develop and implement training metrics and assessments to measure program effectiveness and ensure continuous improvement. Leverage analytics to adjust strategies as needed
- Establish a sales coaching framework that supports ongoing skill development and performance enhancement
- Ensure sales teams have the necessary training on products, services, CRM tools, and other sales technologies to maximize productivity and customer engagement
- Foster a culture of continuous learning by developing engaging content, leveraging modern learning technologies, and promoting innovative training methods (e.g., virtual learning, gamification, role-playing)
- Align training initiatives with the broader learning strategy and corporate goals, ensuring scalability as the company grows
Skills
- Bachelor's degree in Business, Learning & Development, or a related field
- 7+ years of experience in sales training, sales enablement, or learning & development, with a strong background in Residential and Business Sales environments
- 5+ years of leadership experience, managing and developing teams
- Proven track record of designing and implementing sales training programs that drive performance improvements
- Strong knowledge of adult learning principles, instructional design, and sales methodologies (e.g., Challenger, SPIN, Consultative Selling)
- Experience with learning technologies, including LMS platforms, virtual training tools, and analytics dashboards
- Excellent communication, collaboration, and stakeholder management skills
- Ability to work in a fast-paced, results-driven environment, with a focus on continuous improvement and innovation
- Master's degree preferred
- Experience in the telecommunications industry or similar subscription-based sales environments
- Certification in sales methodologies, coaching, or instructional design
- Familiarity with CRM systems (e.g., Salesforce) and sales analytics tools
Benefits
- Medical, dental, and vision plans – start when you start!
- Life insurance (self, spouse, children)
- Paid time off (vacation, holiday, and personal/sick days)
- 401(k) - 100% company match starts day 1 of employment (up to 5% of eligible compensation)
- Group Legal plan with Identity Theft Protection
- Tuition reimbursement (up to $5,250 on 1st year)
- Associate recognition & awards programs
- Advancement opportunities
- Collaborative work environment
Company Overview