Note: The job is a remote job and is open to candidates in USA. Unified Women's Healthcare is a mission-driven organization developing and scaling adjacent women's health businesses through its Growth Ventures business unit. The Director Operations MFM Growth will manage the day-to-day operations of the MFM Connect solution while leading growth strategy, provider partnerships, program implementation, financial performance, regulatory compliance, and continuous improvement for high-risk pregnancy care.
Responsibilities
- Lead the launch, implementation, and operational integration of MFM Connect programs with affiliated providers, establishing scalable workflows, clear governance, and seamless coordination across virtual and in-person care teams
- Build and sustain trusted partnerships with affiliated providers to identify and address barriers to timely access to MFM and high-risk pregnancy services
- Lead clinician and care-center adoption of virtual-care technologies and workflows through education, change management, and ongoing operational support
- Own program financial performance, including monitoring key metrics, identifying growth opportunities, and driving revenue performance through successful MFM Connect implementation
- Execute and support the development of a comprehensive MFM Connect growth strategy aligned with organizational priorities, provider needs, market dynamics, and maternity-care trends
- Design, implement, and scale MFM growth initiatives that expand access, strengthen specialist coordination, and support sustainable program performance
- Partner with clinical, operational, and technology leaders to ensure MFM Connect services are evidence-based, clinically appropriate, safe, patient-centered, and operationally effective
- Ensure programs meet all applicable regulatory, compliance, credentialing, privacy, and quality requirements
- Monitor clinical, operational, and patient-access outcomes; use performance data to implement continuous quality-improvement initiatives
- Identify and advance local and digital innovation opportunities to improve high-risk pregnancy access, optimize care coordination, and increase maternity value capture
Skills
- Bachelor's degree in healthcare administration, business administration, public health, or a related field required
- 10+ years of healthcare experience, including 5+ years leading digital health, virtual care, or multi-site program operations
- Demonstrated experience launching, implementing, and scaling clinical programs or care models in collaboration with physician groups
- Proven ability to lead cross-functional initiatives and drive adoption, operational change, and sustained performance
- Strong financial and operational acumen, with experience managing program performance, and using data to improve revenue, access, utilization, and outcomes
- Exceptional written and verbal communication skills, with the ability to translate complex operational, clinical, and performance updates for clinicians, executives, and care-center teams
- Ability to travel up to 25%, including occasional overnight visits to affiliated care centers
- Advanced degree preferred
Benefits
- Medical, dental, and vision plans, fertility benefits, and supplemental insurance options.
- Vacation, personal days, and paid holidays to help you recharge.
- 401(k) with employer contribution, plus Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs).
- Short- and long-term disability, paid parental leave, basic life insurance, and optional additional coverage.
- Employee Assistance Program, commuter benefits, pet insurance, and identity theft protection.
- Opportunities and resources to support your career growth.
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