Note: The job is a remote job and is open to candidates in USA. Zenro Link is seeking a Director of Operations & Execution to lead enterprise operations, strategic execution, and organizational improvement. The role translates corporate strategy into operational plans, develops standardized systems and processes, manages key projects, coordinates cross-functional teams, drives data-informed performance, and strengthens risk management and leadership development.
Responsibilities
- Translate corporate strategic goals into annual operational plans and execution schemes
- Establish management mechanisms for strategic execution and oversee the implementation of strategic initiatives
- Track the achievement of operational targets and promptly identify and resolve execution obstacles
- Report on strategic execution progress and operational performance to senior management
- Establish and continuously refine the enterprise operations management system and standardized processes
- Optimize core business processes to enhance operational efficiency and organizational collaboration
- Promote Lean Operations and Continuous Improvement practices
- Develop operational policies, management standards, and process governance mechanisms
- Lead the implementation of enterprise-level key projects and strategic initiatives
- Establish Project Management Office (PMO) management mechanisms
- Manage project scope, budget, schedule, resources, and risks
- Ensure major projects are completed on time and to a high standard, delivering expected business value
- Coordinate across departments such as Operations, Sales, Marketing, Product, R&D, Supply Chain, Finance, and HR
- Establish efficient mechanisms for cross-departmental communication and collaboration
- Optimize resource allocation to improve organizational execution efficiency
- Facilitate the smooth operation of key business processes
- Establish Key Performance Indicators (KPIs) and operational analysis systems
- Monitor business operational performance and identify opportunities for efficiency gains
- Develop operational data dashboards to provide data support to management
- Drive data-driven operational decision-making
- Continuously optimize end-to-end business processes to reduce operational costs
- Drive the implementation of automated, standardized, and digitalized operations
- Establish mechanisms to promote best practices and enhance organizational operational maturity
- Improve overall corporate execution efficiency and business responsiveness
- Establish mechanisms for identifying, assessing, and providing early warnings for operational risks
- Ensure operational activities comply with company policies, laws, regulations, and industry standards
- Drive the continuous optimization of the internal control system
- Establish business continuity and emergency response management mechanisms
- Build high-performance operations and execution teams
- Develop operations managers, project managers, and future management talent
- Establish systems for performance management, talent development, and leadership cultivation
- Foster an organizational culture centered on execution, collaboration, and continuous improvement
Skills
- Bachelor's degree or higher in Business Administration, Operations Management, Engineering Management, Project Management, or a related field
- Over 20 years of experience in corporate operations, project management, or general management
- At least 15 years of experience in senior management roles such as Operations Director, Project Director, or equivalent
- Experience in operations management within large enterprises, multinational corporations, or high-growth companies
- Experience in corporate strategy execution, organizational optimization, and process improvement
- Operational strategy execution
- Corporate operations system development
- Project management and PMO management
- Process optimization and Operational Excellence
- Data analysis and business management
- Cross-departmental collaboration and organizational drive
- Risk management and problem-solving
- Team leadership and talent development
- MBA or Master's degree in Operations Management preferred
- PMP, Lean Six Sigma, or other professional certifications preferred
- Experience in digital transformation or corporate operations transformation
- Familiarity with enterprise management systems such as ERP, CRM, and BI
- Practical experience with Lean, Six Sigma, Agile, or Operational Excellence projects
- Experience managing multi-regional or international business operations
- Experience delivering enterprise-level strategic projects
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