Note: The job is a remote job and is open to candidates in USA. Corcept Therapeutics has been focused on the science of cortisol for over 25 years, developing treatments for various diseases. The Director, Key Account Managers will provide national leadership and strategic oversight for the KAM organization, focusing on institutional partnerships and healthcare system engagement.
Responsibilities
- Lead, mentor, and develop a high-performing KAM team focused on institutional strategy and long-cycle execution
- Establish strategic priorities, annual goals, and KPIs aligned with corporate objectives
- Optimize national account coverage, territory alignment, and resource deployment
- Coach KAMs in areas including health-system mapping, cross-departmental engagement, workflow influence, and protocol adoption
- Develop and oversee Corcept’s national healthcare system engagement strategy
- Collaborate closely with CSs, TLLs, MSLs, Market Access, Medical Affairs, Marketing, Clinical Development, and other internal partners
- Ensure consistent strategic planning and coordinated execution across complex institutions such as IDNs, ACOs, academic centers, and multi-hospital systems
- Integrate institutional insights into broader commercial and medical planning
- Oversee the execution of educational initiatives across key departments, service lines, and leadership groups
- Support institutional presentations, system conferences, medical society events, and departmental meetings
- Ensure KAMs collaborate effectively with TLLs and CSs to expand disease awareness across multidisciplinary teams
- Develop tailored approaches to address unique institutional structures and barriers
- Lead national strategy to influence system workflows, including screening pathways, EMR flags, order sets, decision-support tools, and referral coordination
- Support KAM efforts to engage operational, informatics, quality, and clinical leadership to drive alignment and pathway execution
- Ensure continuity of engagement and reinforcement after protocol adoption to support long-term institutional success
- Route research or quality improvement opportunities to Medical Affairs or Clinical Development as appropriate
- Ensure KAMs capture high-quality insights related to system operations, barriers, workflow gaps, and institutional dynamics
- Synthesize themes and provide leadership with actionable recommendations
- Use insights to inform resource development, system strategy, and evidence-generation needs
- Standardize account planning processes, CRM documentation, and communication expectations across the team
- Manage departmental budget, training programs, talent development, and hiring strategies
- Ensure adherence to internal policies, regulatory guidance, and institutional standards
Skills
- Applicants must be currently authorized to work in the United States on a full-time basis
- Strong understanding of large healthcare system dynamics, including quality, informatics, operations, and multidisciplinary practice patterns
- Demonstrated success developing or implementing system-level workflows or clinical pathways
- Proven ability to lead cross-functional field teams through complex initiatives
- Strong insight synthesis and strategic planning abilities
- Ability to travel ~50–60%
- Bachelor's degree preferred; advanced degree in business, healthcare, or a scientific field
- 10–15+ years of pharmaceutical, biotech, or healthcare system experience, including 5+ years leading institutional, market access, or key account teams
- Experience in endocrinology, cardiometabolic disease, rare disease, or specialty markets
- Healthcare system contracting, market access, or quality improvement experience
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